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Job Description:
Job Description
Customer Engagement Manager -- High Consequence Mission (HCM) Sector
Location: Fort Bragg, NC
Target Market: DOD & Intelligence Community
Position Overview
Serves as the embedded Customer Engagement Manager for all customers on Fort Bragg in support of the National Geospatial Intelligence Agency (NGA). The Customer Engagement Manager will engage Fort Bragg customers and keep abreast of the latest developments from the NGA Program Office and facilitate any NGA personnel site visits to the customer they are embedded with. This position is wholly responsible for maintaining the customer relationships at their site.
Requirements
- Experience with mission requirements capture in at least two of the following: ISR, geospatial intelligence, data analysis and mission planning.
- 10+ years diversified experience in DoD programs
- Technical or Business degree preferred
- Demonstrated understanding of the customer network in one or more of the following: National Geospatial Intelligence Agency (NGA), US Army, Office of the Secretary of Defense (OSD), Special Operations Command (SOCOM), US Marine Corps, Defense Intelligence Agency (DIA)
- Must be willing and able to travel, as required, 10-20%.
- Keen understanding of the Customer and their Mission
- Excellent verbal and written communication, in order to articulate customer requirements effectively
- Active TS/SCI and willingness to obtain a CI Poly
Desired Candidate Traits
- Background in conducting training and/or writing programs of instruction (POIs) for software applications supporting military units or IC analysts
- Ability to translate mission requirements into technical requirements for action by engineering staff
- Basic understanding of software, data science, artificial intelligence and machine learning concepts
- Demonstrates ability to influence, inspire trust and establish & sustain credibility
- Previous experience working with units at Fort Bragg desired
Security Clearance Requirement:
An active Top Secret SCI security clearance is required for this position.This position is part of our Federal Solutions team.The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.Salary Range: $134,100.00 - $241,400.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.
Skills Required
- Experience with mission requirements capture in at least two of: ISR, geospatial intelligence, data analysis, mission planning.
- 10+ years diversified experience in DoD programs.
- Technical or Business degree.
- Demonstrated understanding of the customer network in one or more of: NGA, US Army, OSD, SOCOM, US Marine Corps, DIA.
- Willing and able to travel 10-20%.
- Keen understanding of the Customer and their Mission.
- Excellent verbal and written communication skills.
- Active TS/SCI clearance and willingness to obtain a CI Poly.
- Background in conducting training and/or writing programs of instruction for software applications supporting military units or IC analysts.
- Ability to translate mission requirements into technical requirements for engineering staff.
- Basic understanding of software, data science, artificial intelligence, and machine learning concepts.
- Demonstrated ability to influence, inspire trust, and establish and sustain credibility.
- Previous experience working with units at Fort Bragg.
Parsons Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Parsons Corporation and has not been reviewed or approved by Parsons Corporation.
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Retirement Support — Retirement programs are framed as a major value driver, with an ESOP alongside a 401(k) match and additional stock-purchase options contributing meaningfully to total rewards. This structure is positioned as especially attractive for employees who value long-term wealth-building over immediate cash.
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Healthcare Strength — Health coverage is described as broad and choice-rich, with multiple plan types (PPO, HDHP, and some HMO networks) plus dental, vision, EAP, and wellness resources. The availability of different plan designs and national-carrier coverage supports varied employee needs.
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Leave & Time Off Breadth — Time-off offerings are portrayed as competitive, including PTO, holidays, flexible schedules such as a 9/80 option for eligible roles, and floating holidays in the U.S. Paid parental leave of 160 hours is also highlighted as a meaningful component of the overall package.
Parsons Corporation Insights
What We Do
Parsons is a digitally enabled solutions provider with a focus on making the world safer, smarter, healthier, more sustainable, and more connected. Founded in 1944, Parsons primarily serves the defense, security, and infrastructure markets. Uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services, the corporation delivers state-of-the-art solutions to federal, regional, and local government agencies as well as to private industrial customers worldwide. Parsons has a reputation for inclusion and diversity and has been named to the Ethisphere Institute’s list of World’s Most Ethical Companies for 10 consecutive years. Parsons facilitates a culture of innovation by encouraging collaboration among its employees and providing opportunities for career growth. With offices around the globe, people of varied talents and backgrounds, and a wide range of exciting projects, the possibilities at Parsons are endless. For more about Parsons, visit www.parsons.com. Mission: Delivering innovative infrastructure, defense, and security solutions to enable a more sustainable, safer, smarter, and more connected world.
