Customer Engagement Applications Engineer

Reposted Yesterday
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Chengdu, Four Rivers Province, CHN
In-Office
Entry level
Hardware
The Role
Provide customer-facing applications engineering support: analyze and present data, diagnose and resolve customer issues, communicate technical information clearly, multitask in dynamic environments, and apply customer processing knowledge. IC fab process development, defect detection, metrology, process control, and yield management experience are preferred.
Summary Generated by Built In

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

- MS with 1-3 years’ experience or equivalent combination of education and experience in engineering applications.
 
- Proficient in computer applications for data presentation and analysis.
 
- Ability to effectively convey ideas through oral and written communications.
 
- Proficient in the English language.
 
- Ability to multitask in a constantly changing work environment.
 
- Responsible working attitude and should be a team player.
 
- Good working knowledge (implies understanding as well as the ability to apply theories and concepts in a variety of

circumstances) of customer processing knowledge.
 
- Good working knowledge of various applications.
 
- Ability to diagnose and resolve basic customer issues
 
- Strong communication skills especially technical writing skills.
 
Preferred:
 
- IC Fab process development experience is a plus.
 
- Knowledge in defect detection, metrology, process control and yield management is a plus.

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Skills Required

  • Master's Level Degree (or Bachelor's Level Degree with 2 years related experience)
  • MS with 1-3 years' experience or equivalent combination of education and experience in engineering applications
  • Proficient in computer applications for data presentation and analysis
  • Ability to effectively convey ideas through oral and written communications
  • Proficient in the English language
  • Ability to multitask in a constantly changing work environment
  • Responsible working attitude and team player
  • Good working knowledge of customer processing knowledge
  • Good working knowledge of various applications
  • Ability to diagnose and resolve basic customer issues
  • Strong communication skills, especially technical writing
  • IC Fab process development experience
  • Knowledge in defect detection, metrology, process control and yield management

KLA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.

  • Retirement Support Retirement offerings include a 401(k) plan with company matching and financial planning support. Student debt assistance and related financial benefits reinforce long-term savings and security.
  • Equity Value & Accessibility Ownership programs include an Employee Stock Purchase Plan and broad-based RSU participation that extend equity beyond a narrow group. These elements complement competitive pay and bonuses to strengthen total rewards.
  • Leave & Time Off Breadth Time-off programs span paid time off, paid company holidays, and paid volunteer time. Family care and bonding leave and back-up care services add flexibility during life events.

KLA Insights

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The Company
HQ: Milpitas, CA
10,001 Employees

What We Do

KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.

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