Customer Engagement Applications Engineer (FaST)

Posted 13 Hours Ago
Be an Early Applicant
Hillsboro, OR, USA
In-Office
102K-173K Annually
Entry level
Hardware
The Role
Provide customer-facing metrology application support: develop optical film and CD measurement models using spectroscopic ellipsometry, troubleshoot metrology results, document and present findings, support sales/NPI, coordinate field escalations, run experiments and develop recipes. Travel ~20-30%.
Summary Generated by Built In

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

  • Enable customer success by providing high quality measurements and reducing measurement variability.

  • Use analytical skills to troubleshoot issues based on metrology results.

  • Document results and make presentations on all aspects of products.

  • Develop models for advanced films and optical CD measurements in semiconductor manufacturing and development, primarily using optical spectroscopy including spectroscopic ellipsometry and spectroscopic ellipsometry.

  • Assists sales and marketing staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications.

  • Work collaboratively with cross-functional organizations including engineering, service, sales and marketing within KLA and with customer engineers.

  • Conduct new product introduction projects.

  • Provide escalation support to onsite field service engineer; leading and coordinating remote/local troubleshooting.

  • Perform experiments to characterize tool/subcomponent performance and develop recipes to model applications.

  • This job may require 20- 30% travelling and potential relocation to a different site.

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

Base Pay Range: $102,000.00 - $173,400.00 Annually

Primary Location: USA-OR-Hillsboro-Beaverton-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Skills Required

  • Master's degree (0 years related experience) OR Bachelor's degree (2 years related experience)
  • Experience with spectroscopic ellipsometry and optical spectroscopy
  • Experience with optical critical dimension (CD) measurements and modeling advanced films
  • Strong analytical and troubleshooting skills for metrology results
  • Ability to document and present technical results and collaborate cross-functionally
  • Willingness to travel approximately 20-30% for customer support
  • Willingness to relocate to a different site if required

KLA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.

  • Retirement Support Retirement offerings include a 401(k) plan with company matching and financial planning support. Student debt assistance and related financial benefits reinforce long-term savings and security.
  • Equity Value & Accessibility Ownership programs include an Employee Stock Purchase Plan and broad-based RSU participation that extend equity beyond a narrow group. These elements complement competitive pay and bonuses to strengthen total rewards.
  • Leave & Time Off Breadth Time-off programs span paid time off, paid company holidays, and paid volunteer time. Family care and bonding leave and back-up care services add flexibility during life events.

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The Company
HQ: Milpitas, CA
10,001 Employees

What We Do

KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.

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