About Bobyard
Construction is a trillion-dollar industry, but still runs on outdated software
Biggest bottleneck: cost estimating — takeoffs are still manual, slow, and error-prone
Lean team backed by 8VC, Primary, and Pear, building next-gen software for the built world
What you'll do
Build our Knowledge Center and LMS — Looms, guides, and articles that preempt questions
Own Intercom — respond to questions, troubleshoot fast, close the loop with empathy
Scale support with systems — kill repetitive work with automations, templates, and AI
Close the feedback loop — partner with Product/Engineering to log bugs and track fixes
Enable GTM — support Sales and CS with demos, feature deep dives, competitive insights
Know our users cold — deep expertise in the platform and how estimators/landscape pros get value
What we're looking for
2+ years in a customer-facing role (Support, Enablement, or Success preferred)
Excellent written and verbal communicator, no jargon
Proficient with Intercom (or similar), documentation/LMS tools, and Loom
Comfortable in a fast-paced startup where processes are still being built
Why Bobyard
Join a fast-growing AI startup transforming construction estimating
Report to Head of Post-Sales; work closely with Engineering and Product
Clear growth path into CSM or CS Operations
In-person, San Francisco
Compensation
$80k–$100k base + equity, full-time
Come build with us!
Skills Required
- 2+ years in a customer-facing role
- Excellent written and verbal communicator
- Proficient with Intercom or similar chat tools
- Experience with documentation or LMS tools
- Familiarity with Loom or screen recording
Bobyard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bobyard and has not been reviewed or approved by Bobyard.
-
Healthcare Strength — Benefits are described to include health, dental, and vision insurance, indicating a solid core medical offering.
-
Retirement Support — A 401(k) is advertised, suggesting foundational retirement benefits are in place.
-
Career-Linked Recognition & Rewards — Bonuses are tied directly to exceptional performance across roles, signaling rewards linked to impact.
Bobyard Insights
What We Do
Construction is one of the largest industries in the world, but it is also one of the least technologically innovative spaces. Conducting fast and accurate cost estimates is a massive pain point. Bobyard automates the construction takeoff process with CV and NLP models to make cost estimates 10x faster while eliminating mistakes.
