Customer Due Diligence Lead

Posted 9 Days Ago
Be an Early Applicant
Bangalore, Bengaluru, Karnataka
Mid level
Blockchain • Cryptocurrency
The Role
As the Customer Due Diligence Lead, you will oversee and enhance the firm's compliance processes related to customer acceptance and sanctions. Your role involves updating policies, conducting thorough due diligence, providing training, analyzing transactions, and liaising with various internal stakeholders. Flexibility under pressure and strong communication skills are essential for success in this position.
Summary Generated by Built In

Who are we?

FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever-
evolving cryptocurrency landscape.

Responsibilities

  • Assist the MLRO in keeping the Customer Acceptance and Sanctions screening policies and procedures updated
  • Reviewing new regulatory requirements, identifying gaps, and designing plans on how to mitigate such gaps
  • Provide advisory on Customer Due Diligence and sanctions screening to internal stakeholders as needed
  • Deliver Customer Due Diligence and Sanctions training to staff
  • Responsible for carrying out customer due diligence prior to onboarding of new customers, and update such reviews during the ongoing due diligence for existing customers 
  • Conduct enhanced due diligence for high risk clients 
  • Monitor for sanctions, negative media and PEPs, and ensure that such monitoring lists are kept up to date in line with regulatory requirements
  • Discounting, through properly documented rationale any hits arising from the monitoring for sanctions, negative media and PEPs
  • Review and assist inbound due diligence requests from our partners and coordinate responses  
  • Analyze complex transactions and due diligence documents
  • Proactively seek and develop greater productivity and enhancements where possible through process improvements and/or  technological enhancements
  • Analyze complex transactions and due diligence documents
  • Support regional onboarding teams on ad hoc Customer Due Diligence control projects and management reporting
  • Assist in remedial action programs to enhance AML/CFT control frameworks;
  • Liaise with internal stakeholders such as Institutional Coverage (IC), Sales, Business Operations, Products, Engineering, Group Compliance and Legal
  • Assist in the compilation of reports to the Board and regulators, extracting of data, replying to requests for information from regulators and assists during thematic reviews of the regulators

Success

  • As an Customer Due Diligence Lead, you’ll be part of a global network of compliance officers and a key contributor to the success of the Firm’s Customer Due Diligence program 
  • To be successful in this role, you must work well under pressure and have excellent communication skills
  • You will need to be flexible and work well with sometimes shifting priorities.
  • Be open to providing coverage when team members are on holiday or out of the office

Required Qualifications

  • 3 to 5 years work experience in a compliance related role preferably within a financial institution, consultancy firm or regulator. Familiarity with the operations of the crypto, investment or banking sector/s will be considered an asset
  • Qualification relating to financial services or compliance
  • Strong oral and written communication skills
  • Good judgment and analytical skills
  • Strong follow up skills and ability articulate in a clear and timely manner
  • Team player
  • Genuine interest in Digital Assets and blockchain technology

Notice at Collection and Privacy Policy

Applicants located in California and/or applying to a role based in California, please refer to our Notice at Collection and Privacy Policy here.


Inclusivity Statement

FalconX is committed to building a diverse, inclusive, equitable, and safe workspace for all people. Our roles are intended for people from all walks of life. We encourage all those interested in applying to our organization to submit an application regardless if you are missing some of the listed background requirements, skills, or experiences!

As part of our commitment to inclusivity, FalconX would like to acknowledge that the EEOC survey has limited potential responses that you can select. For legal reasons, FalconX must use this language to align with federal requirements, however, we want to ensure that you are able to provide a response to our own voluntary survey questions about your identity that best aligns with your most true self.

FalconX is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, national origin, ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally-recognized protected basis under federal, state, or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on FalconX. Please inform FalconX’s People team at [email protected], if you need assistance with participating in the application process.

The Company
HQ: San Mateo, CA
237 Employees
On-site Workplace
Year Founded: 2018

What We Do

FalconX is a digital asset trading platform that provides clients fast, secure and reliable execution using data science to eliminate slippage and hidden fees.

We’re fortunate to be backed by a wide range of investors including: Accel, Fidelity, B-Capital, Tiger Global, Accomplice, Coinbase, Fenbushi Capital, Flybridge Capital, Lightspeed Venture Partners, and others.

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