Customer Development Specialist

Fresenius Medical Care is the world’s leading provider of dialysis products and services. We care for people with chronic kidney failure, of whom around 3.4 million worldwide depend on dialysis treatment. Thanks to our decades of experience in dialysis, our innovative research, and our value-based care approach, we can help them to enjoy the very best quality of life.

We are a People-Centric organization, capitalizing on our harmonized global values of being Collaborative, Proactive, Reliable, and Excellent.

Our compensation strategy approach follows our Total Rewards Philosophy of driving and differentiating performance to attract, retain, and engage talents. We provide competitive pay, reward and benefits programs, and learning and development opportunities.

Pay

• Offers Competitive Base Pay with a premium on experience and competency

Reward Programs

• Individual and Team Recognition Programs

Benefits

• 13th Month Pay

• With Mandatory SSS, Pag-ibig and Philhealth Benefits

• Allowances

• Comprehensive HMO, Group Life, and Personal Accident Insurance Coverage

• Retirement Program

• Vacation and Sick Leave Credits

• Annual Physical Examination and Vaccination Program

• Flu, Pneumonia and Hepa B Vaccines

Learning and Development

• Career Development Opportunities

Talk to us to learn more!

Role: Customer Development Specialist

Position description in detail:

1. Responsible for Nursing Schools and University, Review Center, and other organization similar who has BSN footprint/pool reach and expansion on promoting career opportunities with Fresenius Kidney Care and Asia Pacific Education Center as our training center.

2. Supports and ensures that Nursing Schools/University, Review Center, and other organization similar who has BSN footprint/pool reach targets are achieved through effective and efficient promotion of career opportunities and training program the company can offer to nursing graduates.

3. Provide program presentations and detailed information to the school Administrator, Dean of College, Nursing Students, Nursing Graduates, and other external key stakeholders.    

4. Drive achievement of growth and market share objectives

5. Identify new Nursing Schools, Review Centers partnership opportunities

6. Implement marketing programs

7. Leads in the implementation of Career Talks, Webinars, and other collaborative learning activities in collaboration with APEC, Operations Manager, CEQ, and Talent Acquisition Team

8. Monitors Registered Nurse and BSN referrals from Nursing Schools/Universities, Review Centers, and other similar organizations.

9. Ensures achievements of monthly visit and call performance (reach and frequency); effective communication of program messages to stakeholders aligned to the marketing communication strategy; calling on the right Organization at the right frequency according to plan

10. Optimization of allocated marketing resources and excellent execution of marketing programs ensuring impact on resources

11. Develop and establish sustainable business rapport with stakeholders                  

12. Analyzes and provides detailed performance/recruitment reports, updates on project implemented and other business-related expenses, and all relevant business correspondence  with the use of appropriate presentation tools/equipment                        

13. Ensures awareness, understanding, and practices FME Code of Conduct and other integrity and compliance guidelines and policies                          

Qualifications:

1. Graduate of any four-year course preferably in Business, Marketing, or Allied Medical Science

2. With a pharmaceutical background, preferably a Senior Medical Representative/Specialist Professional Healthcare Representative with 3 to 5 years of professional experience

3. A strong franchise among Nursing Schools/Universities or Review Centers is an advantage

4. Distinctive communication skills, especially in convincing and motivating colleagues, and customers, and good negotiation skills.

5. Thorough understanding of the need and methods to continuously improve the quality of services and processes