Job Description:
As a Customer Development Manager at Mars, you would be responsible for driving profitable, sustainable growth for Carrefour by partnering effectively with the customer, our distributor, and relevant Mars Associates. Similarly, you will act as a strategic driver of quality growth, leveraging customer planning, financial discipline, and insights to position Mars as the partner of choice within the Modern Trade channel.
What are we looking for?Ideally, you’ll have a minimum of 5 years’ experience in a Key Accounts or Business Development role, including strong experience in Field Sales Management.
You will hold a minimum of a Bachelor's Degree, while an MBA will be considered an added advantage.
We want someone who demonstrates key Mars leadership behaviors—specifically a strong focus on delivering results, ensuring accountability, collaborating cross-functionally, and maintaining a robust customer focus.
You should bring proven expertise in strategic selling, negotiation, customer planning, and applying financial judgment to achieve mutually beneficial outcomes.
Lead the delivery of Quality Growth for Carrefour by developing and executing short- and long-term customer plans that deliver sustainable, profitable volume and value growth.
Monitor plans closely and proactively course-correct through the demand planning process to ensure profitable delivery and excellent customer service levels.
Support effective channel revenue management by applying financial rigor and improving trade spend efficiency.
Build strong customer engagement, positioning Mars as the partner of choice through joint business plans (JBPs), business reviews, and high-level top-to-top meetings.
Partner and liaise closely with our Modern Trade Distributor teams to align goals and successfully deliver on our customer's business objectives.
Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
Skills Required
- Minimum 5 years of experience in Key Accounts or Business Development
- Strong experience in Field Sales Management
- Bachelor’s degree
- MBA
- Expertise in strategic selling, negotiation, customer planning, and financial judgment
- Ability to deliver results, ensure accountability, collaborate cross-functionally, and maintain customer focus
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
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