Function: Customer Development
Work Level: Internship
Location: Jeddah
Terms & Conditions: Full time – Based in Jeddah
About Unilever
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance.
At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
Job Purpose
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are passionate about understanding customer needs, bringing products closer to people, and driving purposeful growth through strong business relationships and data-driven decisions, then this Customer Development internship is for you!
What will your main responsibilities be?
• Support the development and execution of customer strategies and business plans.
• Analyze market trends, customer data, and sales performance to generate actionable insights.
• Assist in the coordination of promotions and in-store activities with key customers.
• Collaborate with cross-functional teams including Marketing, Supply Chain, and Finance to ensure seamless execution of customer initiatives.
• Track and report on sales KPIs, performance dashboards, and stock levels.
• Participate in field visits and customer meetings to better understand market dynamics.
• Contribute to forecasting, sales planning, and business development processes.
• Help manage product listings, pricing, and promotional calendars across retail channels.
What you need to succeed
Experiences & Qualifications
• Bachelor’s or master’s degree in business administration, Marketing, or a related field
• Minimum of 3–6 months of prior internship or work experience in a commercial, sales, or marketing role is preferable.
• Strong analytical and problem-solving skills with proficiency in Microsoft Excel and other Office tools.
Skills
• Strong communication and interpersonal skills.
• Business-oriented mindset with an interest in customer behavior and sales strategy.
• Proactive and eager to learn in a fast-paced, dynamic environment.
• Detail-oriented and able to manage multiple tasks efficiently.
• Passion for understanding consumer needs and driving customer satisfaction.
Leadership
• You are energized by delivering fantastic results. You are an example to others – both in your outcomes and your resilience. You’re constantly looking for better ways to do things, engaging and collaborating with others along the way.
• As an individual, you are the one responsible for your own wellbeing and for delivering high standards of work. You keep the consumer at the heart of what you do, interpreting data smartly, and acting with agility.
Critical SOL (Standards of Leadership) Behaviors
• PASSION FOR HIGH PERFORMANCE: Takes ownership of execution and results. Makes decisions using insight and data.
• PERSONAL MASTERY: Sets high personal standards. Proactively builds resilience and wellbeing.
• CONSUMER LOVE: Always looks for better ways to serve consumers. Invests time in understanding their needs.
• PURPOSE & SERVICE: Leads with humility and a service mindset—inside and outside Unilever.
• AGILITY: Continuously learns, adapts, and explores new ways of working.
Unilever embraces diversity and encourages applicants from all walks of life! We provide equal opportunities for all applicants and continue to support the development of all employees regardless of age, gender, race, religion, disability, or background .
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
