Customer Data Strategy Manager

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Bangkok, Phra Nakhon, Bangkok
Fintech • Payments • Financial Services
The Role

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Job Description

  • Provide strategic oversight of customer data management, ensuring compliance with regulatory standards and alignment with the bank's overall strategy.
  • Develop and implement strategies to enhance customer data quality.
  • Offer guidance and support on leveraging customer data for various strategic projects.
  • Assess and monitor the quality of customer data to ensure it meets business needs.
  • Manage databases and information systems to support marketing and analytical objectives and analyze data to generate statistical reports, performance metrics, and insights for decision-making.

Qualifications:

  • Bachelor's or Master's degree in Statistics, Data Management, Information Technology, Computer Engineering, or related fields
  • 5-7 years in enterprise data management, big data, data engineering, cloud platforms, or advanced SQL; banking industry experience preferred.
  • Strong project management, excellent negotiation, and ability to present complex issues clearly in Thai and English.
  • Systematic thinker focused on continuous process improvement and sound decision-making.
  • Fluent in written and spoken English.

We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

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The Company
Bangkok,
5,094 Employees
Year Founded: 1906

What We Do

Siam Commercial Bank was established by royal charter on January 30, 1907 as the first Thai bank. During its more than 110 years in business, the Bank has played a leading role in providing the financial services needed in Thailand, developing deep expertise.

Today, SCB is a leading universal bank, offering deposits and lending and a wide range of other products and services, to meet the needs of all customers. Our retail services include home loans, personal credit, car hire purchase, credit cards, ATM cards, debit cards, currency exchange facilities and overseas remittances as well as investment and insurance products. For corporate and SME customers, the Bank offers cash management-related services, lending products, international trade financing, treasury products, debt and capital market products, corporate advisory, investment banking and other services. Our services are backed by our extensive banking network and continual pursuit of technological innovation. In addition, the Bank's SCB Group includes three major subsidiaries that provide specialized financial services: SCB Securities, SCB Asset Management and SCB Life Assurance.

Under the vision to serve as "The Most Admired Bank,” SCB has established a strategic plan called SCB Transformation, designed to dramatically upgrade the Bank's infrastructure and enhance its long-term competitiveness. This transformative plan responds to rapid change in the financial services industry, which is being reshaped by digital technology, regulatory change and new consumer behavior. Following this strategic plan's "Going Upside Down"​ approach, the Bank will transform its business model and thinking throughout its human resources, work processes, products and technology, enabling breakthrough performance and creating sustainable value for our customers and society

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