Customer Data Strategy Intern

Posted Yesterday
Be an Early Applicant
New York, NY, USA
Hybrid
17-20 Hourly
Internship
eCommerce • Other • Retail • Wearables
We are embarking on a full technology stack transformation, including migration to a fully Cloud Native architecture!
The Role
The Customer Data Strategy Intern will support the Customer Data Platform's growth by assessing first party data and performing competitive benchmarking analysis while collaborating with the CRM team.
Summary Generated by Built In

Signet Jewelers’ digital brand, Blue Nile, is seeking a Customer Data Strategy Intern to support the expansion and growth of our Customer Data Platform (CDP). In this role, you will collaborate closely with the CRM team to help enhance the activation of customer data. 

Goals for this internship include: 

  • 1st Party Data Assessment: Learn how first party customer data is collected and used across Blue Nile by reviewing what data we capture today and where gaps exist. Build an understanding of how missing or inconsistent data impacts personalization and how we can fill these gaps over time to push growth. Present findings at the end of the internship. 
  • Competitive Benchmarking Analysis: Learn how similar brands use a CDP to drive customer acquisition and retention, by researching competitor examples. Provide ideas to enhance our plan and future strategy. Present this plan at the end of the internship. 

This role will also contribute to: 

  • The integration of additional marketing channels with the CDP  
  • The connection between showrooms and actionable CDP data 

The ideal candidate has a strong interest in data-driven marketing and is eager to learn how customer data can power decision-making across an organization. This role requires intellectual curiosity, a willingness to develop new skills, and the ability to translate data into clear, actionable insights for various stakeholders. 


Responsibilities: 

  • Focus on these goals and present an actionable plan at the end of internship: 
  • 1st Party Data Assessment 
  • Competitive Benchmarking Analysis 
  • Additional Learning Opportunities: 
  • Support the CRM team in onboarding and powering new marketing channels with the Customer Data Platform (CDP) 
  • Support the connection of showrooms to the CDP, to enhance insights, personalization & conversions 
  • Contribute to ongoing optimization of CDP-powered initiatives 

Requirements
  • Strong interest in data-driven marketing, customer analytics, predictive analytics, and marketing technology  
  • Currently pursuing or recently completed a degree in Marketing, Analytics, Business, Information Systems, or a related field  
  • Ability to learn new tools, platforms, and technical concepts quickly  
  • Basic familiarity with CRM systems, CDPs, or digital marketing channels 
  • Moderate familiarity with Excel and PowerPoint 
  • Strong analytical and problem-solving skills with attention to detail  
  • Effective communication skills, with the ability to translate data into actionable insights  
  • Self-motivated, organized, and comfortable working in a collaborative environment 
  • SQL knowledge a plus, but not required 

Benefits

Hourly base pay:  $17.00 - 19.50. Final pay rate shall be determined and is based on experience and qualifications. At this time, R2NET will not sponsor a new applicant for employment authorization for this position. 

What You’ll Gain: 

  • Hands-on experience working with a Customer Data Platform within a leading digital retail brand  
  • Exposure to how customer data powers marketing, personalization, and in-store experiences  
  • Opportunities to collaborate with cross-functional teams 
  • Development of technical, analytical, and professional skills applicable to careers in marketing technology and data analytics  
  • Insight into real-world challenges and best practices in data-driven decision-making 

Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

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The Company
HQ: Bellevue, WA
650 Employees
Year Founded: 1999

What We Do

Blue Nile is the largest online retailer of certified diamonds, engagement rings, and fine jewelry. Our customers come to us for some of the most important moments of their lives. They count on Blue Nile to provide them with the most premium jewelry and the customer experience in the industry. Because of this, technology at Blue Nile is not your average gig. We obsess with our employee experience from start to finish, ensuring an incredible and premium experience every step of the way. Blue Nile technology culture is a learning culture. We seek many voices and perspectives to learn from each other and engineer the best possible solutions. We obsess over measurement, data, security, and automation to allow us to focus our creativity where it counts -- the employee and customer experience. If you're up for uniquely meaningful technology challenges, we'd love to add your voice to the team!

Why Work With Us

Our Technology Teams celebrate achievements and are inspired by success. They are nimble, innovative, and resourceful and make an impact on both the business and each customer’s personal experience. We value hard work, flexibility, and curiosity and collaborate to solve problems, constantly improve, and implement meaningful changes.

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