The role acts as a liaison between the Customer Data Object Owner and local users and provides support with customer data standards, quality initiatives, and MDG-related activities.We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $84,750 - $124,300 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:What you will do in this role:
- Implement and enforce customer data governance policies and standards across regional/local entities.
- Support the Data Object Owner in defining governance rules and harmonization initiatives.
- Define and monitor customer data quality rules; conduct regular audits and cleansing.
- Support the Data Quality Manager in analyzing issues and driving improvements.
- Support creation, updates, and corrections of customer master data.
- Ensure proper classification, hierarchy, and consistency in customer records.
- Manage MDG-related support requests, align with application engineers, and support business-side resolution.
- Provide access support and onboarding for customer data tools.
- Coordinate with Key Users to deliver training and support for local teams.
- Represent regional/local business requirements in global data initiatives.
What we are looking for:
- Bachelor’s degree in Business, Information Systems, or related field.
- Experience managing customer data within ERP (preferably SAP) and MDG environments.
- Strong data quality and governance knowledge.
- Ability to prioritize and project manage important deliverables for the role in a matrix environment
- Excellent communication and analytical skills in cross-functional settings.
- Ability to work across time zones with international teams.
- Willingness to travel up to 10%.
Skills Required
- Bachelor's degree in Business, Information Systems, or related field.
- Experience managing customer data within ERP (preferably SAP) and MDG environments.
- Strong data quality and governance knowledge.
- Ability to prioritize and project manage deliverables in a matrix environment.
- Excellent communication and analytical skills in cross-functional settings.
- Ability to work across time zones with international teams.
- Willingness to travel up to 10%.
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
