At PDC – A Brady Company, we thrive when our people thrive. We are seeking a detail-oriented and driven Customer Data Management (CDM) Specialist to join our team. In this role, you will be the backbone of our data integrity, serving as the supportive force that empowers our commercial and operational teams.
If you have a passion for data accuracy, a sense of urgency, and love working in fast-paced environments, this is the perfect opportunity to grow your career. You will be responsible for managing new SAP customer account creation, maintaining immaculate customer records, and enhancing our database using external data sources—balancing high-speed processing with absolute precision.
Preferred QualificationsKey Goals :
- Data Integrity: Maintain and enhance the customer master database by setting up accurate new accounts in SAP.
- Database Optimization: Proactively identify and eliminate duplicate records, update obsolete information, and correct anomalies.
- Data Enrichment: Audit and fill missing data gaps by validating and integrating high-quality external data sources.
Position Responsibilities:
- Account Creation & Onboarding: Accurately set up new customer accounts in SAP and seamlessly process web registrations by linking online users to their correct corporate accounts.
- Data Hygiene & Merging: Scout out duplicate accounts and execute merges to ensure a single, consolidated source of truth for our customer data.
- Database Enrichment: Validate internal data against external sources, appending missing information to enhance overall database quality.
- Pricing Administration: Assign appropriate pricing tiers to customer accounts based on strict eligibility guidelines.
- Auditing & Queue Management: Conduct regular data audits to ensure systemic health while managing the daily request queue to resolve customer-account inquiries efficiently. ● Special Projects: Support the broader team with data migration, system updates, and other projects as assigned.
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Skills Required
- Set up new customer accounts in SAP
- Identify and merge duplicate customer records
- Validate and enrich customer data using external sources
- Assign pricing tiers to customer accounts per eligibility guidelines
- Manage daily request queue and resolve customer-account inquiries
- Conduct regular data audits and support data migration/system updates
- Attention to detail, sense of urgency, ability to work in fast-paced environments
What We Do
Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady’s products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software. Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries. Brady is headquartered in Milwaukee, Wisconsin and as of July 31, 2021, employed approximately 5,700 people in its worldwide businesses. Brady’s fiscal 2021 sales were approximately $1.14 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. More information is available on the Internet at www.bradycorp.com.
