Customer Data / Customer Foundations Architect

Posted 2 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Mobile • Software
The Role
Lead architecture for customer data transformation programmes: define current and target state architectures, design customer data foundations (CDP, MDM, single customer view), support CRM integration, drive technology selection and procurement, establish governance, and guide phased implementation with stakeholders across data, product, marketing and engineering.
Summary Generated by Built In

We are seeking an experienced Enterprise / Domain Architect to provide dedicated architecture leadership across a number of strategic transformation programmes.

The successful candidate will work as key members of programme teams, partnering with business and technology stakeholders to define target architectures, support technology selection, guide implementation approaches, and ensure solutions align with wider enterprise strategy.

This role is initially expected to support programme delivery through key architecture phases, including discovery, design, procurement, selection, and implementation.

This position is hybrid with occasional travel required to programme locations as needed. The role requires a collaborative approach, balancing strategic direction with hands-on architecture delivery.

Lead architecture for customer data transformation initiatives, including customer data foundations, customer view capabilities, CRM integration, and customer data platforms.

Key Responsibilities
  • Own architecture direction across customer data transformation initiatives.
  • Define current-state and target-state customer architecture.
  • Design approaches for customer data consolidation and improved customer insight.
  • Support development of customer data models and ownership principles.
  • Work closely with data governance, data engineering, CRM, marketing, product, and technology teams.
  • Define architectural options, recommendations, and key decisions.
  • Support roadmap development and phased implementation planning.
  • Establish architecture governance across the programme and wider customer domain.
Key Deliverables
  • Current-state architecture
  • Target-state architecture
  • Customer data architecture blueprint
  • Solution designs for programme phases
  • Architecture Decision Records (ADRs)
  • Contribution to customer data model and roadmap
Essential Experience
  • Experience designing and implementing:
    • Customer Data Platforms (CDPs)
    • Single Customer View capabilities
    • Master Data Management (MDM)
    • Customer-centric data architectures
  • Experience with CRM ecosystems and customer technology platforms.
  • Strong understanding of:
    • Customer profiles
    • Customer data models
    • CRM capabilities
    • Marketing technology
    • Data governance
  • Experience working with data engineering and governance teams.
  • Ability to influence business and technology stakeholders.

RequirementsRequired Skills & Experience
  • Enterprise Architecture or Domain Architecture experience.
  • Strong understanding of retail business capabilities and technology landscapes.
  • Experience working across complex transformation programmes.
  • Experience supporting procurement and technology selection processes:
    • RFI
    • RFP
    • Technical assessments
    • Vendor evaluations
  • Ability to translate complex technical concepts into clear business outcomes.
  • Strong stakeholder management and influencing skills.
  • Ability to challenge vendors and drive informed decisions.
  • Comfortable working at both strategic and detailed technical levels.
  • Proactive, pragmatic, and delivery-focused approach.
Reporting & Ways of Working

The Architect will work closely with:

  • Head of Architecture / Architecture Leadership
  • Programme Leadership
  • Business Owners
  • Product Teams
  • Engineering and Delivery Teams
  • Data and Platform Teams
  • External Technology Partners
Engagement Details
  • Contract engagement initially expected to support strategic transformation delivery.
  • Must go into London office 1-2 days a week.
  • Initial 6 month contract, sits outside IR35.

Benefits
  • Competitive Rates
  • Flexible working arrangements
  • Opportunities for professional development and career advancement within a global company
  • A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued
  • The chance to work on cutting-edge projects that are transforming the industry
  • Most of all you get to work with a bunch of great people, where the whole team owns the project together in a politics-free environment. Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. Freedom and Responsibility go hand in hand, and we value commitment, feedback, and empathy.

Skills Required

  • Enterprise Architecture or Domain Architecture experience
  • Experience designing and implementing Customer Data Platforms (CDPs)
  • Experience designing and implementing Single Customer View capabilities
  • Experience designing and implementing Master Data Management (MDM)
  • Experience with CRM ecosystems and customer technology platforms
  • Strong understanding of customer profiles, customer data models, CRM capabilities, and marketing technology
  • Experience working with data engineering and data governance teams
  • Experience working across complex transformation programmes
  • Experience supporting procurement and technology selection (RFI, RFP, technical assessments, vendor evaluations)
  • Strong stakeholder management, influencing skills, and ability to translate technical concepts into business outcomes
  • Comfortable working at both strategic and detailed technical levels; proactive and delivery-focused
  • Must be able to attend London office 1-2 days per week (hybrid)

Mindera Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mindera and has not been reviewed or approved by Mindera.

  • Healthcare Strength Company materials highlight health insurance, medical assistance, and wellbeing programs across locations, with the UK explicitly offering private medical including mental‑health, optical, and dental coverage. Country pages position healthcare as a core element of the package.
  • Leave & Time Off Breadth Paid time off, sick leave, and flexible vacation policies are described as standard, with some locales referencing generous or unlimited PTO. Flexible schedules and remote options further support time away when needed.
  • Wellbeing & Lifestyle Benefits Flexibility, remote/hybrid work, and wellness initiatives (e.g., mental‑health sessions and onsite activities) are emphasized as part of the employee experience. Cultural perks such as team gatherings and trips add lifestyle value.

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The Company
HQ: San Diego, CA
490 Employees
Year Founded: 2014

What We Do

At Mindera we craft software with people we love. Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera. You get to work with a bunch of great people, where the whole team owns the project together. Our culture reflects our lean and self-organization attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. We partner with our clients, to understand their product and deliver high performance, resilient and scalable software systems that create an impact in their users and businesses across the world Our offices are located in: Portugal | UK | USA | India | Romania | Brazil

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