With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
The purpose of this role is to support the Manager Customer Credit and Pricing, for the effective execution of the credit risk mandate, with specific focus to develop, implement, review and monitor the effectiveness of the Personal and Private Bank Customer Credit Risk Strategy, to ensure responsible risk decisions are made, while extracting customer value across retail products. This includes strategic analytics that provide meaningful interpretation and narration of credit risk, leading to actionable conclusions and fact-based decisions in the management of portfolio shape and concentrations to achieve profit targets and to enable responsible book growth and management. In addition, conduct quality credit risk assessments and reviews, proactively managing credit risks associated with customers, using profitability models to monitor expected profitability of new / existing business, estimating total book profitability (including fair value assessments), facilitating changes to the credit risk strategy and challenging and enhancing the credit risk control environment.Job Description
Accountability: Credit Risk Appetite Setting / Review
- Identification of risk segments at customer level, based on default risk, volatility and profitability
- Forecasting of balance rundowns and limit utilisations given Finance monthly booking forecasts
- Forecasting of income, cost, and impairment charges, given financial input assumptions and historical account behaviour within risk segments
- Optimising application value distributions across risk segments to achieve return and earnings volatility targets
- Setting vintage delinquency thresholds to trigger action by means of risk cutbacks in order to maintain risk levels within appetite
- Monthly monitoring of the adherence to risk appetite thresholds
- Monitoring continued relevance of risk appetite modelling assumptions
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Accountability: Strategy Design & Analysis
- Develop, review, implement and monitor new, existing customer underwriting strategies and pricing and profitability strategies.
- Ensuring that the above strategies are in line with the risk appetite, which include but not limited to maintaining Loan Loss Rate (LLR’s), Return on Regulatory Capital (RoRC’s) and default rates are within risk thresholds.
- Review and implementation of policy and business rules to assist with mitigating risk in the underwriting strategies.
- Develop alternative acquisition and profitability strategies by making use of alternative data or alternative methodologies.undefined
Accountability: Monitor and Report on Estimated Profitability
- Monitor and report new business expected profitability, considering pricing, risk profile, cost structure and funding costs.
- Monitor total book expected profitability.
- Challenge credit risk strategies where appropriate and initiate changes to address concerns.
Accountability: Existing Customer Management
- Produce reports for the Portfolio Quality Review to track customer movements and key risk metrics.
- Monitor customer stress and key concentration risk metrics
- Produce analytics to identify and mitigate credit risk across the portfolios
- Analyse the impact of the current macro-economy, book growth, and bank initiatives on the credit health of the customers and the achievement of risk appetite.
- Diagnose root causes of concerns raised in observed customer behaviour
- Identify opportunities to support and optimise responsible book growth and credit risk managementundefined
Accountability: Control Environment
- Monitor Exceptions.
- Challenge control environment and facilitate changes as required – based on potential concerns identified.undefined
Accountability: Stakeholder management
- The above tasks would require liaising with, amongst others, the following teams under the guidance of the Manager Customer Credit and Pricing:
- Risk measurement / impairments
- Model development
- Acquisitions
- Finance
- Collections
- Product / Business
- MI teams
- Operational/implementation areas
Education and Experience Required
- Bachelor`s Degree or Advanced Diplomas in risk management, statistical analysis, actuarial science, mathematics, statistics, econometrics, finance or equivalent NQF level 7 qualification
- SAS or other programming language and Advanced Excel capabilities
Knowledge & Skills:
- Credit Risk
- Innovation
- Problem solving skills
- Analytical skills
- Modelling skills
- Understanding of Customer Experience processes and policies
- Understanding of business strategy
- Credit Pricing
- Understanding of different Pricing methodologies and strategies
- Understanding of acquisition, pricing strategies or credit risk modelling.
- SAS / Other programming languages
- Sound understanding of Financial and Management Accounting – Cost Allocation theories etc
- Good understanding of Pricing and Product systems
- Communication, Networking and People skills
- Understanding of customer analytics and segmentation models
- Understanding of statistical models
- Mathematical Skills
Competencies:
- Ability to work under pressure
- Delivering results and meeting customer expectations
- Coping with setbacks
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Skills Required
- Bachelor's degree or Advanced Diploma (NQF level 7) in risk management, statistics, actuarial science, mathematics, econometrics, finance or equivalent
- Proficiency in SAS or another programming language
- Advanced Excel capabilities
- Credit risk knowledge and experience (underwriting, portfolio management, risk appetite)
- Modelling skills and understanding of statistical models and customer segmentation
- Experience with credit pricing, profitability modelling and forecasting
- Understanding of financial and management accounting (cost allocation, funding costs)
- Strong analytical, problem solving and communication skills
Absa Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Absa Group and has not been reviewed or approved by Absa Group.
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Healthcare Strength — Medical aid, group life, disability, and funeral cover are described as comprehensive, with features such as terminal‑illness advances and beneficiary grocery benefits. Wellness and assistance offerings support overall financial and personal wellbeing.
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Retirement Support — A pension fund and group retirement arrangements are positioned as core benefits within fixed remuneration. Retirement coverage is embedded alongside other protections as part of standard employment.
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Equity Value & Accessibility — Employee share‑ownership (eKhaya) and equity‑linked awards broaden wealth‑sharing, with dividends or cash‑equivalent participation in some markets. This provides longer‑term value beyond base pay.
Absa Group Insights
What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond. We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
