Employee Type:
Full time
Location:
IL Oak Brook
Job Type:
Field Sales
Job Posting Title:
Customer Business Manager
About Us:
TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.
Named one of America’s Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight – One Customer at a Time." Guided by our values—Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.
What You Gain:
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Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!
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401(k) program with 5% employer match and 100% vesting as soon as you enroll.
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Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).
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Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way.
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An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.
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Access to our wellness and employee assistance programs.
Job Description:
About the Role:
As a Customer Business Manager (CBM) you will be accountable for overall customer performance, forecast accuracy, hitting and/or exceeding annual target revenue and margin goals. This role will also be responsible for Engaging and Delighting the customer and delivering customer-supplier scorecard metrics.
You’ll add value to this role by performing various functions including, but not limited to:
· Maintains strong customer relationships, serve as main THS point of contact.
· Deliver communications to customers, manages customer reactions & expectations.
· Resolve customer issues, alongside Customer Service and Customer Supply Chain
· Mobilize feedback loop, provide insights & recommendations back to business unit.
· Sells the customer specific value proposition, executes division selling and pricing initiatives.
· Represents the customer to Business Units to develop short- and long-term business opportunities.
· Delivers with forecast accuracy.
· Lead special projects on the team as needed.
· Accountable for accurate demand plan and inputs into Blue Yonder, address gaps to Customer Annual Strategic Plan, develop customer AOP in conjunction with Commercial Finance
· Work with Customer Service, Customer Supply Chain, and Sales Leadership to limit customer allocation.
Important Details:
· This is a full-time, hybrid role on first shift.
· The anticipated compensation for this position ranges from $101,600 to $152,400 annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. For certain roles, the successful candidate may be eligible for annual discretionary merit compensation award, bonus and equity pay.
You’ll fit right in if you have:
· Bachelor’s degree in business, finance, or related field.
· Minimum of 5 years of business experience in sales or related field.
· Retail grocery channel, Topco experience is required.
· Excellent oral, written, interpersonal communication skills and effective relationship building skills.
· Excellent business analytical skills – use of data to drive product and pricing strategies, and their impact on production forecasts.
· Solid financial acumen - Understanding of P&L and price implications to optimize customer bid strategies and management of trade funding.
· Fluency in Salesforce, MS Office (Word, Excel, PowerPoint, Outlook, Teams), Circana Unify+, BI, SAP, and SharePoint.
· Strong management skills with demonstrated problem solving ability, skilled at multi-tasking and prioritization, and communication of AOP performance to stakeholders at varying levels of the organization.
· Capable of building strong internal and external relationships to achieve desired customer outcomes.
· Ability to transform insights and analytics into customized strategic account plans for delivery and growth.
Your TreeHouse Foods Career is Just a Click Away!
Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team!
At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected]
TreeHouse Use Only: #IND1
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What We Do
Rooted in tradition and built with a strategic vision, TreeHouse Foods provides private label food and beverage offerings to retail grocery and food away from home customers across North America.
TreeHouse’s branches extend across multiple product categories providing custom solutions for most of the leading grocery retailers and foodservice operators in the United States and Canada. Our growing product portfolio includes: Baked Goods, Condiments, Snacks, Meals and Beverage
Customers partner with TreeHouse to receive the best service, quality, and value for their custom brands. Our integrity, operational excellence, and market insights have made for a great view up here at TreeHouse and we like what we see on the horizon.
