Remote - Seattle Area Based
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
Are you looking for an opportunity to drive significant impact in one of the most strategic areas of Unilever? Warehouse Club is a unique channel, and one of the few Brick & Mortar channels that is projected to grow significantly over the next 5 years.
JOB PURPOSE
The Customer Business Manager is directly responsible for driving partnership with Costco merchants and collaborating with cross-functional partners internally to grow Unilever’s beauty and wellbeing (hair and skin care) business with Costco.
The purpose is to deliver sustainable and competitive growth by developing and optimizing assortment, driving return on investment as it relates to promotion and demand creation, partnering with supply chain to deliver on-time and in-full and leveraging insights to build for the future.
KEY RESPONSIBILITIES
- Build and execute joint business plans with Costco
- Relationship management and influence, both with Costco and internal partners
- Own the relationship with category buyers at Costco
- Act as the primary liaison on all business issues both internal and external
- Work closely cross functional teams; Marketing, Shopper Marketing, Category Management and Strategy, Supply Chain, Insights, etc.
- Drive trade investment effectiveness and efficiency; partner with shopper marketing to do the same
- Drive insights to action, delivering key insights to business partners, while leveraging data to optimize how we go to market with Costco.
- Understand external environment – competitive environment at Costco, along with what’s happening across club and nationally that could impact the business.
- Champion and drive strategic selling initiatives for Unilever with Sam’s Club
REQUIRED QUALIFICATIONS
- Bachelor’s Degree required
- 5+ years experience in CPG or Retail Industry
- A self starter, who takes ownership of their business
- Analytical expertise, ability to see trends and develop recommendations from data (i.e., Circana, Nielsen, Numerator)
- Skilled written and verbal communicator
- Ability to manage ambiguity and complex situations
- Ability to build strong relationships and influence others
- Willing and able to travel ~15% of the time (est. 4-6 trips per year)
PREFERRED QUALIFICATIONS
- Club experience, working with Costco, Sam’s Club or BJ’s
- Net Revenue Management or experience in creating assortment to meet financial requirements for CPG and retailer.
- Passion for Wellness and beauty categories
Pay: The pay range for this position is $103,000 to $154,400. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Long-Term Incentive (LTI): This position is LTI eligible.
Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance
(including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
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At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.
For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
#LI-Remote
Skills Required
- Bachelor's Degree
- 5+ years experience in CPG or Retail Industry
- Analytical expertise and ability to develop recommendations from data
- Skilled written and verbal communicator
- Ability to manage ambiguity and complex situations
- Ability to build strong relationships and influence others
- Willingness to travel up to 15% of the time
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
