Customer Business Analyst

Posted 16 Days Ago
Los Angeles, CA
75K-85K Annually
Mid level
3D Printing • Consumer Web • eCommerce • Enterprise Web • Kids + Family
Munchkin is on a mission to be the “World’s Most Loved Baby Lifestyle Brand” through ingenuity, love, and innovation.
The Role
The Customer Business Analyst will support sales and marketing by developing category presentations and analyzing performance. The role includes utilizing data tools to identify trends and opportunities, providing in-depth analysis for category strategy, and collaborating with internal teams to ensure data is up-to-date for clients.
Summary Generated by Built In

Who We Are:
WHY Brands Inc., a parent company of Munchkin and Curio Home Goods , focuses on creating, incubating, and growing the next generation of consumer lifestyle brands. Founded in 1990, Munchkin is the leading consumer product company and most loved baby lifestyle brand behind innovative gear and products for children, mothers, and caregivers. Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart, and Amazon, and has global distribution in over 50 countries. Curio, a premium brand of curated collections of home goods, launched in 2023. WHY's vision is to establish an expanding portfolio of innovative businesses that align with its commitment to inventive product design. With over 320+ patents under our belt, we continue to create solutions that leave our customers asking, "How did I ever live without this?" Recognized as #8 on America's Most Innovative Companies list by Fortune Magazine, innovation is the core of our company DNA and has been driving our designs for 30 years!
We lead with our core values and believe that investing in the community is our responsibility. We create opportunities for every child's potential and well-being through the Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal Welfare have committed to animal conservation.
There is no better time than now to join WHY Brands as we embark on our next and biggest growth journey, and you could be the next influential leader to play a key role in driving enormous customer-centered value and rapid growth. 
Position Summary:
The Customer Business Analyst for Munchkin supports the sales and marketing teams by developing and maintaining category-selling presentations and analyzing programs to meet account performance objectives. The position will employ multiple data resources including Circana, Power BI, and various customer-specific reports, to proactively identify segment trends, competitive trends, and Munchkin growth opportunities.
The chosen candidate will be able to commute to our Van Nuys, CA HQ on a hybrid work schedule and will be local to the Greater Los Angeles, CA area.
How you will contribute:

  • Use Circana, Power BI, and other internal and customer-specific data tools to support sales in proactively identifying segment trends, competitive trends, category strategy, and growth opportunities
  • Research category, shopper, consumer, and industry data to develop impactful insights and identify opportunities
  • Provide in-depth analysis to determine category strategy and opportunities for sales team
  • Develop account presentations to assist direct account teams in achieving sales objectives
    • Sample presentations include SKU optimization, Brand optimization, and Category Performance, among others
  • Develop regular Category Management-focused insights materials, including Category reviews, competitor evaluations, and channel strategies, among other insight reports
  • Collaborate cross-functionally across the organization with teams such as marketing to ensure internal stakeholders and external clients are up to date on current data offerings
  • Perform other duties as assigned


You will have:

  • 3+ years of experience in category management or customer development
  • Demonstrate strong experience with financial, syndicated data, and general business analyses
  • Experienced in dealing with the issues and processes involved in selling to retail
  • Proficient using syndicated data (Circana, Spin, Nielsen, etc.)
  • Advanced Excel and PowerPoint mastery, including the ability to perform complex functions, with strong spreadsheet abilities being important
  • Possess problem-solving and analytical skills using both quantitative and qualitative techniques
  • Have the ability to work independently in a fast-paced, analytic environment
  • Excel at motivating and persuading many types of people, with a strong comfort level in presenting to small and large groups
  • Display strong organizational skills, with the ability to manage multiple priorities simultaneously and meet timelines
  • Ability to pivot quickly, prioritized efficiently, and juggle several projects and the same time; assessing urgency and ensuring efficiency


We Got You Covered!
As a Great Place to Work Certified™ company, we are committed to offering the best to our employees. We offer a comprehensive benefits package that includes medical, vision, dental, prescription drug coverage, life insurance, wellness benefits, a generous employer-matched 401(k) plan, and Paid Childcare Leave, among other benefit plans. Our total rewards are top of the market and include competitive salaries, bonuses, and opportunities to earn equity. We focus on supporting employee development and growth.
We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At our company-wide award functions, we take time to recognize the talent and dedication of the people who make Munchkin the most loved baby lifestyle brand in the world.
To give our people flexibility, we offer a hybrid work environment. Munchkin's Hybrid Schedule allows employees to work in the office on Monday, Wednesday, and Thursday, with remote work on Tuesday and Friday.
Salary range: $75,000 - $85,000 annually (DOE)
To learn more, visit us at www.munchkin.com
Munchkin welcomes and values what makes everyone unique. We're proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and business needs. We recruit, employ, train, and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status.
Applicant Privacy Statement

Top Skills

Circana
Excel
Power BI

What the Team is Saying

Kim Lapage
Anya Schultz
Nazneen Motiwala
The Company
Milton, Ontario
325 Employees
Hybrid Workplace
Year Founded: 1990

What We Do

WHY Brands Inc., a parent company of Munchkin and Curio Home Goods, focuses on creating, incubating, and growing the next generation of consumer lifestyle brands. Founded in 1990, Munchkin is the leading consumer product company and most loved baby lifestyle brand behind the innovative gear and products for children, mothers and caregivers. Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart, and Amazon and has global distribution in over 50 countries. Curio, a premium brand of curated collections of home goods, launched in 2023. WHY’s vision is to establish an expanding portfolio of innovative businesses that align with its commitment to inventive product design. With over 350+ patents under our belt, we continue to create solutions that leave our customers asking, "how did I ever live without this?" Recognized as #8 on America’s Most Innovative Companies list by Fortune Magazine, innovation is the core of our company DNA and has been driving our designs for 30 years!
We lead with our core values and believe that investing in the community is our responsibility. We create opportunities for every child’s potential and well-being through the Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal Welfare have committed to animal conservation. Not only were we honored by LA Business Journal as The Most Sustainable Company of 2022, we were also humbled to be honored on the 2023 Fast Company’s annual “Brands That Matter” list.
We put our heart into everything we do, from innovating new products to our packaging & brand design. We are honored to have our work recognized with over 250 international product and brand design awards.

Why Work With Us

We pour our hearts into simplifying life with big ideas for little (and big) hands. Munchkin believes we must consciously contribute to causes that protect our future. Becoming the most loved baby lifestyle brand in the world is indeed a lofty company mission and we take it seriously. Read our 2024 Sustainability Report for more!

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Munchkin, Inc. Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Bentonville, AR
Harrogate, GB
Milton, Ontario
Redlands, CA
Van Nuys, CA
Wakefield, GB
Learn more

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