Customer Audit and Risk Analyst (EMEA + UK Candidates Only)

About the Role

The Customer Audit and Risk Analyst’s primary responsibility will be conducting reviews and audits of the partner customers (Platforms) of Zero Hash. This will include obtaining updated KYB/C/CIP/CDD/EDD/BO information and the application of risk ratings and profiles for partner customers and shared end customers. This will involve reviewing existing and updated documentation for validity and using other sources to verify supplied information/documents to ensure compliance of internal policy and regulatory requirements. Previous experience in a B2B2B or B2B2C or payments FinTech context is especially valuable for this role. This role reports to the Director of AML and Third Party Compliance.

#LI-Remote

This fully remote role is open to candidates in EUR or UK only.

Responsibilities 

● Perform client due diligence and KYB/C screening on existing customers for the various business

units and associated payments

● Guide internal business units in gathering updated KYB/C packages and audit requests

● Review and process watch list filtering and negative news alerts that are generated as part of

customer updates and audits

● Actively participate and contribute to projects and other assigned tasks

● Work with different teams including business units leaders, surveillance, compliance, and

technology.

● Conducts research via online tools to reverify entity and beneficial owners.

● Identify potential KYB/C or payments concerns and escalate to Director of AML and Third Party

Compliance during the review process

● Responsible for the KYB/C processing of clients forms and maintaining reference databases with

completed records and information.

● Conduct KYB/C due diligence searches and perform reviews for existing customers of Zero Hash

and its affiliates.

● Conduct audits of partner customers and shared end customers, including for potential indication

of inconsistencies or other concerns

● Respond to requests for information regarding appropriate KYB/C documentation.

● Identify potential areas for improved processing and automation of manual processes wherever

possible.

● Escalating to management on clients identified as High Risk or where material adverse

information has been identified.

● Accurately update risk assessments of existing clients, resolving issues where appropriate

● Assists in the development and improvement of policies and procedures for the team

Zero Hash Compliance Onboarding and Platform Audit Job Descriptions

● Support other areas of Compliance, including travel rule, transaction monitoring, sanctions and

watchlist screenings, etc. as required

● Assist with ad-hoc projects and reviews as needed

Requirements

● College degree with strong academic credentials

● 2+ years of AML experience or related FinTech or financial services experience (especially

B2B2C)

● Hardworking and driven

● Strong time management skills and ability to execute tasks within tight deadlines

● Strong verbal and written communication skills

● Strong organizational, analytical and communication skills

● Strong interpersonal skills necessary to work effectively with colleagues across regions and

business units

● Ability to multi-task effectively maintain attention detail

● Excellent time management and organizational skill

● Crypto experience a plus

● ACAMS or similar certification a plus

● Experience with MSB’s, securities broker-dealers, or commodities futures commission merchants

a plus

● Proficiency in Excel, including pivot tables and VLOOKUP’s a plus

Benefits

We believe a happy, motivated, and healthy team is the best way to succeed. We offer the following benefits:

• Chance to earn equity
• Maternity & Paternity leave
• WeWork Membership
• WFH Yearly Stipend
• L&D Stipend (after 6 months)

About Zero Hash

Zero Hash's full stack financial infrastructure seamlessly connects fiat, crypto and stablecoins, enabling a better way to move and transfer money and value globally. Zero Hash provides the complete technical infrastructure (delivered through API and SDK) as well as the global regulatory stack to easily and compliantly send, receive, store, and convert fiat, crypto, and stablecoins, in one platform.

Start-ups, enterprises and Fortune 500 companies, including Stripe, Interactive Brokers, Shift4, Franklin Templeton, and MoonPay embed our infrastructure to power a diverse range of use cases: cross-border payments, commerce, trading, remittance, payroll, tokenization, wallets and on and off-ramps.

Backed by Interactive Brokers, Point72 Ventures, NYCA, Bain Capital, and tastytrade.

The Zero Hash Culture

All Zero Hash employees are guided by the following characteristics and core principles:

• Independence/Ownership - An ability to work autonomously. Join Zero Hash, pitch ideas, and shape the work you do.

• Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and ​make a difference every day.

• Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.

• Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.

• Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.

• Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.

• Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.

• Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.

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For candidates based in Colorado, please contact colorado-wages @zerohash.com to request compensation and benefits information regarding a particular role(s). Please include with your email the city you reside (or intend to reside in Colorado) and the title/link to the roles you're interested in.