MS Companies

Customer Assistant - Chicken Hot Hold - Godalming

Posted 3 Days Ago

Be an Early Applicant

2 Locations

In-Office or Remote

Entry level

HR Tech • Information Technology • Professional Services • Manufacturing

The Role

Serve fresh, hot food quickly and safely at an M&S counter while delivering excellent customer service. Recommend food options, process orders using in-store digital tools, maintain food and service standards, and keep the counter clean and stocked. Work collaboratively in a fast-paced environment, adapt to changing customer demand, and perform effectively under pressure.

Summary Generated by Built In

Work Pattern
Monday: 07:00 - 15:00
Tuesday: 07:00 - 15:00
Wednesday: 07:00 - 15:00
Friday: 07:00 - 15:00
Saturday: 06:00 - 14:00

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Be part of the energy and excitement of our new Hot Food counters – fast-paced frontline roles where quality, speed, and service all come together. We’re seeking passionate individuals who will serve it hot, serve it fast and serve it right first time.

You’ll be a hands-on brand ambassador, confidently recommending and serving fresh, hot food options, while working at pace and under pressure

At M&S, our customers don’t wait. You’ll deliver fast, safe, high-quality service while keeping standards sky-high.

Being digitally confident is essential. You’ll use in-store tools to keep orders flowing so digital confidence and quick thinking are key.

Being a team player is crucial. You’ll work closely with colleagues to meet intense customer demand and keep the service area spotless and stocked.

Flexibility is vital. The hot food offer moves fast – and you’ll need to move faster, adapting to demand across shifts.

It’s hot. It’s high-pressure. And it’s full-on. Are you ready for it? Take Your Marks and apply today.

About Us

M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.

Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.

About the Team

Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There’s never been a more exciting time to join M&S!

We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out.

By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.

Skills Required

Must be 18 years of age or older
Digital confidence and ability to use in-store tools
Ability to work at pace and under pressure
Flexibility to adapt across shifts and changing demand
Teamwork and customer service skills

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The Company

What We Do

MS Companies is a leading workforce solutions provider specializing in optimizing organizational performance through the integration of people, technology, and data for manufacturers.