The Role
Provides friendly customer service in a Watsons retail shop, operates the cashier, promotes the VIP Member Card, maintains stock levels, and supports efficient shop operations. The role requires communication skills, a pleasant and energetic personality, flexibility to work shifts, weekends, and public holidays, and fluency in Bahasa Melayu and English.
Summary Generated by Built In
Responsibilities:
- Instil a high standard of friendly, professional customer service.
- Efficient organization and operation of the shop.
- Maintenance of sufficient stock level at all times.
- Being a cashier and promote expertise in Watsons VIP Member Card.
Education & Experience:
- Minimum PMR/PT3/SKM
- Required language(s): Bahasa Melayu, and English.
- Pleasant personality with a strong drive and excellent in communication skills.
- Good interpersonal & follow-up skills, adaptable and result-oriented.
- Possess outgoing personality, positive and high energy level.
- Applicants must be Malaysian citizens.
- Able to work shifts, weekends and public holidays.
- Experience in health/retail pharmacy industry will be an added advantage.
Watsons Malaysia is part of AS Watsons Group, the world’s largest international health and beauty retailer operating over 16,000 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2022, AS Watsons Group recorded revenue of US$22 billion. Every year, we are serving over 5.5 billion shoppers via our O+O (Offline plus Online) technology-enabled platforms.
Watsons Malaysia is the leading health and beauty retailer with more than 650 Watsons stores and growing in the country serving the needs of all Malaysians. Watsons continues to inspire our customers to enjoy life to the fullest and set the standards in the health, wellness, and beauty market, providing personalised advice in health, beauty, and personal care on top of its market-leading product ranges, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.
Since 2009, Watsons has been the No.1 pharmacy/drugstore brand in Asia Pacific for the 13th year running*. On top of that, Watsons Malaysia won Platinum Award for the Best in Retail Category 2022 by Putra Brands Award, a premier and only brand award in Malaysia voted by Malaysian consumers. Watsons Malaysia is also the No. 1 Retailer Most Preferred Graduates Employers to Work for by Talentbank Graduates' Choice Award 2022.
*Campaign Asia-Pacific “Asia’s Top 1000 Bands online study over 8,000 respondents across 14 markets in Asia Pacific region”.
Skills Required
- Minimum PMR, PT3, or SKM qualification
- Fluency in Bahasa Melayu and English
- Pleasant personality and strong customer-service orientation
- Excellent communication skills
- Good interpersonal and follow-up skills
- Adaptable and result-oriented
- Outgoing personality with a positive, high-energy attitude
- Malaysian citizenship
- Availability to work shifts, weekends, and public holidays
- Experience in the health or retail pharmacy industry
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The Company
What We Do
AS Watson Group is an international retail company rooted in Asia and the world’s largest international health and beauty retailer. It operates more than 17,000 offline and online stores under 12 retail brands across 31 markets, offering health, beauty, personal care, wellness, food, electronics and other products. Its purpose is to improve customers’ wellbeing and put smiles on their faces today and tomorrow.
