Customer and Information Services Supervisors NOC 62023 Jobs In-Demand *APPLY FOR FUTUR4E OPPORTUNITIES*

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Stettler, AB, CAN
In-Office
24-37 Hourly
Junior
Agency • Professional Services • Consulting
The Role
Supervise customer service representatives, manage inquiries, resolve complaints, ensure satisfaction, and meet sales targets while maintaining a professional attitude.
Summary Generated by Built In
  • At all times, maintain a positive, empathetic, and professional attitude toward customers.
  • Responding to customer inquiries as soon as possible.
  • Using various channels to communicate with customers.
  • Recognizing and resolving customer complaints
  • Knowing our products inside and out allows you to respond to questions.
  • Orders, forms, applications, and requests are all processed.
  • Keeping track of customer interactions, transactions, feedback, and complaints.
  • As needed, communicating and coordinating with coworkers.
  • Giving feedback on the customer service process's efficiency.
  • In charge of a group of junior customer service representatives.
  • Provide professional customer service and ensure customer satisfaction.
  • Meeting sales targets.
  • Procedures and policies must be followed.


Requirements
  • A high school diploma, a general education degree, or an equivalent is required.
  • The ability to remain calm in the face of stressed or upset customers.
  • Computers are easy to use.
  • Working knowledge of customer service.
  • Customer service experience.
  • Telephone etiquette is essential.
  • Knowledge of CRM tools.
  • Outstanding communication abilities.
  • Capability to manage multiple tasks at the same time.
  • Adaptability to different personalities.

 



Benefits

Terms of Employment: 

  • Permanent employment
  • Full time
  • Day, Evening, Weekend, Shift
  • Overtime, On Call, Flexible Hours, To be determined,
  • Early Morning, Morning

 

Salary:  $24.12 - $37.15 per hour

Required Years of Experience: 1-2 years of experience

 

Do follow us on our social media platforms for more job updates

We are a Canadian Immigration, Recruitment & Settlement company based in Canada with multiple branches across the globe. We help our clients who have decided to take the plunge and relocate to the land of opportunities, by offering services related to the scope of employment and education. We at  GTR Worldwide  ensure that we offer visa consultancy services pertaining to Canada in the best way to make immigrants feel at home. We assist a wide range of clients and agents from all over the world and work to build their strengths and confidence that would, in turn, help them to flourish in the country.

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Disclaimer:  The job postings published by GTR Worldwide on this website are for future openings. Postings are based on jobs that are in demand for the coming years in Canada. Due to high volumes of applications received, this website  cannot guarantee  if any of the positions are still open and employment to everyone applying for the positions.
GTR Worldwide is not responsible for the wages, working conditions, safety or any other aspects of employment. Every candidate is responsible for doing their own research about the organization and making wise decisions before accepting any position or offer.

For your own safety and security, it is advised not to share your banking information on the website.
We will not post jobs that appear to discriminate against applicants on any basis.
If you have any concerns, feel free to contact us by calling us on our toll-free number (1855-477-9797) or via email at [email protected]

 

Skills Required

  • High school diploma or equivalent
  • Customer service experience
  • Working knowledge of customer service
  • Outstanding communication abilities
  • Knowledge of CRM tools
  • Ability to manage multiple tasks and adapt to various personalities

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The Company
50 Employees

What We Do

GTR Worldwide is a Canadian immigration consultancy and a trusted leader in global mobility, providing comprehensive immigration, recruitment, and settlement services for individuals and businesses looking to move to Canada.

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