Customer & Commercial Operations Specialist (NCG / Fresh Graduates Welcome)

Posted One Month Ago
Be an Early Applicant
Singapore, SGP
In-Office
Entry level
Artificial Intelligence • Semiconductor • Manufacturing
The Role
Supports customer and commercial transactions, including quotes, orders, RMAs, warranty claims, billing, invoice reconciliation, accounts receivable follow-ups, delivery coordination, and parts expediting. Resolves delivery holds and invoice disputes, monitors overdue or obsolete parts, assists with system testing and basic issue resolution, maintains customer master data and entitlement compliance, and responds professionally to customer inquiries while meeting compliance procedures and team KPIs.
Summary Generated by Built In

Who We Are


Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. 


What We Offer


Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Key Responsibilities

  • Support quotes, orders, RMAs, and warranty claims; follow up on open transactions.

  • Coordinate with internal teams to resolve delivery holds; execute TKM kit requests.

  • Assist with billing and invoice reconciliation across TPM/FPM/TKM/Spares/Services.

  • Help resolve invoice disputes and support AR follow-ups and delivery coordination.

  • Provide proactive updates on high-value orders; expedite parts with internal teams.

  • Monitor past-due and obsolete/problem parts; build system and process knowledge.

  • Participate in system testing (RIT/UAT) and assist in resolving basic system issues (e.g., B2B, ASN) under guidance.

  • Ensure assigned tasks follow established compliance procedures, standard POA and contribute to team-level KPIs and company goals.

  • Support customer satisfaction by responding professionally to inquiries and resolving basic issues with empathy.

  • Assist with MDG customer master setup and entitlement compliance under supervision.

Functional Knowledge

  • Demonstrates conceptual knowledge of theories, practices and procedures within a discipline

Business Expertise

  • Applies general knowledge of business developed through education or past experience 

Leadership

  • No supervisory responsibilities; accountable for developing technical contribution

Problem Solving

  • Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments

Impact

  • Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

Interpersonal Skills

  • Exchanges straightforward information, asks questions and checks for understanding

Additional Information

Time Type:

Full time

Employee Type:

New College Grad

Travel:

Not Specified

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.

  • Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
  • Leave & Time Off Breadth — Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.

Applied Materials Insights

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The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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