Job Description:
The position of a CVS Team Customer Analyst is a tactical role with strategic responsibility and includes functional sales support. This position will face a wide range of challenges and responsibilities providing deliverables to the customer (CVS) and internally.
The Customer Analyst’s main responsibility is to provide support to the Account Sales Team calling on CVS – Including:
- Ad hoc business analysis utilizing systems like Nielsen and RSI
- Systems updating including MWC internal systems and CVS systems
- Financial reporting and analysis
Understanding Mars’ business needs, the Customer Analyst will represent unique needs of CVS and will also help the sales team translate these needs to MWC internally.
Reporting to CVS Sales Director, this is part of the CVS Mars Snacking Team.
What are we looking for?
Minimum Qualifications:
- Bachelor’s Degree
- Minimum 3 years of CPG experience
- Business analytics experience across multiple functions (CMI, Sales, Marketing) and/or channels
- Syndicated data analysis experience minimum 2 years (IRI or AC Nielsen; Scan, Panel, Spectra, etc.)
- Willingness to travel (up to 10% of time)
- Highly proficient in MS Office applications with particular focus in Excel based skills to enable data manipulation (Excel, Access, PPT)
Preferred Qualifications:
- 2 years category management and/ or marketing analysis experience across several categories and/or channels
- 2 years customer facing experience as a category manager OR 2 years’ experience as a CMI manager
- Statistical modeling experience helpful (SAS, SPSS, R, etc.)
- Experience leading and applying with broad range of analysis, e.g: price elasticity, promotional analysis
What will be your key responsibilities?
- Updating CVS systems including item entry, contract entry, other financial entries
- Manage inputting and reporting on MWC internal financial systems, budget management, promotional spend analysis (included: deduction and post audit management with team and customer)
- Guiding the interpretation, use, and implications of analyses to improve business decisions and solutions
- Customizing analyses as appropriate for CVS and company
- Responsibility for CVS daily GSV reporting and Period reporting (shipment reporting)
- Analyst support for MWC internal IBP process each period, collecting inputs and rolling up for IBP call
- Weekly and Period CVS consumption reporting
- Deduction Management and operational control of the high radius system tool.
- Excel Skills a must
What can you expect from Mars?
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- A strong focus on learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
#LI-AS
The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.
The pay range shown is applicable to all US locations listed within the job posting:USD 78,059.00 - USD 107,331.00Skills Required
- Bachelor's degree
- At least 3 years of CPG experience
- Business analytics experience across multiple functions or channels, including CMI, Sales, or Marketing
- At least 2 years of syndicated data analysis experience using IRI or AC Nielsen data
- Willingness to travel up to 10% of the time
- High proficiency in Microsoft Office, especially Excel; experience with Access and PowerPoint
- At least 2 years of category management or marketing analysis experience across multiple categories or channels
- At least 2 years of customer-facing experience as a category manager or 2 years of CMI manager experience
- Statistical modeling experience with SAS, SPSS, R, or similar tools
- Experience with price elasticity, promotional analysis, or a broad range of business analyses
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
