What You'll Do:
- Become a Subject Matter Expert (SME) and develop standardized processes to drive consistency and adoption.
- Lead customer engagements using strong project management skills and a solution-oriented mindset.
- Build trusted partnerships with customers and internal teams, ensuring successful platform adoption.
- Guide customers through strategic business discussions beyond basic product features.
- Demonstrate deep technical knowledge of the Coupa platform and its application to customer needs.
- Create and enhance templates, training materials, and presentations; travel up to 25% as needed.
What You Will Bring to Coupa:
- Proven 2 + years of experience in Supply Chain Design, preferably using Coupa Supply Chain Modeler
- 1+ years of experience with Software as a Service is a must
- Good background in customer/client management
- Strong communication skills including professional writing skills, verbal skills and experience presenting to customers
- Strong organization skills and problem-solving abilities
- Analytical thinking with the ability to work in a team environment and share standard methodologies regularly
What the Team is Saying
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and mental‑health resources from day one. Plan breadth and wellness support are consistently emphasized.
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Leave & Time Off Breadth — Time off includes flexible or unlimited PTO, paid parental leave, floating holidays, and dedicated volunteer time. Remote‑friendly practices are noted to support taking time away.
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Parental & Family Support — Family‑building and caregiving supports include fertility benefits, generous parental leave, and resources for adoption and elder care. Return‑to‑work assistance and an onsite Mother’s Room are highlighted.
Coupa Insights
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What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
