Join Quill, a valuable part of the Staples family of brands, as an Inside Sales Representative focused on reactivating and growing existing customers.
You’ll work 100% company-provided customer contacts, engaging customers who already have a relationship with Quill but haven’t ordered recently. Your role is to reconnect, drive new orders, and expand revenue within enterprise accounts.
This is a strong opportunity for:
- Recent graduates starting a sales career
- Early-career professionals building sales experience
- Experienced sellers looking for structured pipeline and earning potential
- Career transition from customer service, or other customer-facing roles with desire to move into a sales career
What you’ll be doing:
- Make high-volume outbound calls to inactive customers (7+ months)
- Re-engage and convert non-ordering locations within existing accounts
- Prospect additional locations tied to enterprise customers
- Handle inbound calls and convert inquiries into sales
- Identify customer needs and recommend solutions
- Negotiate pricing and generate quotes
- Use customer data to identify upsell opportunities
- Meet or exceed monthly activity and sales targets
- Maintain accurate CRM records and pipeline activity
- Collaborate with Account Managers and internal sales teams
What you bring to the table:
- Motivation to hit goals and earn commission
- Curious and willing to ask questions
- Resilient and persistent when handling rejection
- Comfort with high-volume outbound calling
- Strong communication and listening skills
- Ability to quickly identify customer needs
- Strong organization and multitasking ability
- Resilience and positive mindset
- Eagerness to learn and grow in sales
Basic Qualifications
- High school diploma or GED
- 6+ months of sales or related customer-facing experience OR recent college graduate with interest in sales
- Comfortable making outbound calls daily
- Ability to work 4 days onsite in Lincolnshire, IL
Proficiency with Microsoft Excel, PowerPoint, Outlook
Preferred Qualifications
- 1+ years B2B sales or B2B service experience
- Experience meeting sales or productivity goals (metrics / KPIs)
- Familiarity with CRM tools (Salesforce or similar)
- Ability to work onsite at our Lincolnshire, IL location at least 4 days per week
Note: This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays.
$22.75/hour - $27.00/hour, plus incentive opportunity
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
About UsStaples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.Skills Required
- High school diploma or GED
- 6+ months of sales or related customer-facing experience OR recent college graduate with interest in sales
- Comfortable making outbound calls daily / high-volume outbound calling
- Ability to work 4 days onsite in Lincolnshire, IL
- Proficiency with Microsoft Excel, PowerPoint, Outlook
- Motivation to hit goals and earn commission; resilient and persistent with strong communication skills
- 1+ years B2B sales or B2B service experience
- Experience meeting sales or productivity goals (metrics / KPIs)
- Familiarity with CRM tools (Salesforce or similar)
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
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Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
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Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
