Salary: £30,021 - £34,770 per annum
Location: Hybrid/Kings Court, Stevenage
Hours: 36 per week
Contract Type: Permanent
We're excited to announce that we're seeking a Customer Accounts Specialist to join our team based in Stevenage. As a Customer Accounts Specialist, you'll play a key role in supporting the delivery of our income management service and policies. This role aims to maximise rent collection and minimise financial hardship for our customers across the entire group
We're looking for someone who is target-driven, with a strong track record in delivering high-quality service, and excellent communication skills. You'll need to be able to adapt well and be confident in dealing with difficult situations. In addition, you'll present cases in court, so excellent written communication skills and proficiency in mathematical calculations are a must.
Ideally, you'll have a housing background, GCSE Maths and English Grade C or equivalent, and proficiency in MS Office packages. You'll also need to be able to travel extensively across the region to remote locations where public transport may not be available.
If you're looking for a challenging and rewarding opportunity, we'd love to hear from you. Apply now to join our team!
This is a hybrid role with a base location at our offices in Stevenage. Candidates will be expected to work from a Clarion office at least 1 day per week possibly more when needed.
As you can imagine, the full job description includes lots more detail so do check it out before applying – Customer Accounts Specialist.
Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.
Closing Date: Wednesday 20th November 2024 at midnight.
Interviews will take place on Wednesday 4th December 2024 at our Stevenage office.
For further details on this vacancy, please click ‘apply’.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
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What We Do
We are Clarion - the country’s largest housing association, We provide a home to 350,000 people nationwide. We build more than 2,000 new homes a year and through Clarion Futures (our charitable foundation) we provide opportunities for our residents to thrive – supporting people into work, improving neighbourhoods and focusing on sustainability. We exist because there is a housing crisis in our country. There simply aren’t enough affordable and suitable places for people to live. You might have experienced this yourself, or have friends and family who have. We believe having a home to call your own is fundamental to being able to access the right opportunities in life. That is why our mission is to provide homes for those who need them most, We’re all driven by this shared purpose at Clarion. We want to ensure that everyone has the opportunity to build a better future and we’re relentless in pursuing it
