Customer Account Technology Specialist

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. 

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you!

We are excited to share that on May 22, 2024, DuPont announced plans to separate(1) into three industry-leading, independent publicly traded companies. This strategic move will create focused businesses with distinct investment profiles. We believe the proposed separations will create opportunities for all three future companies to better serve their customers and unlock long-term value for stakeholders. This process is expected to take 18-24 months from the date of announcement to complete. We are committed to supporting our employees throughout this transition and ensuring a smooth and successful separation process. We look forward to welcoming new talent who are interested in contributing to the continued success and growth of our evolving organization.

WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter! 

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results. 

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

Position Purpose : Functions as a technical expert owning both chemicals and equipment expertise for PCB circuit metallization, works with R&D, Product line management, and commercial team in new product commercialization, application development, and critical trouble-shooting providing to customers.

MAIN RESPONSIBILITIES (BUT NOT LIMITED TO)：

• Interact with PCB fabricators frequently to understand customers’ needs, defend existing business, and explore new opportunities.
• Collaborate with internal functional groups to accelerate new product development and commercialization by contributing field knowledge.
• Leverage efficient expertise to expand DuPont products to different processes and equipment allocation.
• Work closely with commercial team and provide technical services including new product promotion, installation, and critical troubleshooting to meet customer needs by equipping with technology professionals.
• Bring tech-marketing insights into the organization.

Requirements:

• MS degree or above in Chemistry/Chemical Engineering/Materials or equivalent.
• 7+ years experience with Cu electroplating used in PCB industry.
• 3+ years experience with mSAP/SAP processes is an advantage.
• Strong data analytical and DOE capabilities. Comfortable and experienced with using data analytics to drive decisions. Familiar with analytical software (e.g. JMP, Minitab, MS Excel).
• A strong self-motivator with good working discipline, interpersonal skills, and leadership potential.
• Strong logical thinking and business acumen.
• Fluent in written English. Listening & speaking capability is an advantage.
• Willing to travel.

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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing.  For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s announcement.