Customer Account Technologist

Posted 11 Days Ago
Be an Early Applicant
2 Locations
In-Office
Expert/Leader
Artificial Intelligence • Semiconductor • Manufacturing
The Role
Own technical relationships with strategic semiconductor customers, lead issue resolution and escalations, coordinate engineering, product, and field teams, support customer demonstrations and qualifications, identify business opportunities, and deliver executive account updates. The role requires semiconductor process or equipment engineering expertise, customer-facing communication, cross-functional leadership, and native Korean with business-level English.
Summary Generated by Built In

Who We Are


Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. 


What We Offer


Location:

Hwaseong-Lucestar,KOR

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Position Title

  • Customer Account Technologist (CAT)
  • Korea, Semiconductor Customer Support

Experience

  • 5~10+ years in semiconductor process/equipment engineering
  • Customer-facing experience preferred
  • Experience supporting Samsung, SK hynix, Amkor, or major semiconductor manufacturers preferred

Technical Expertise (Preferred)

  • Electrochemical Deposition (ECD) / Plating
  • Advanced Packaging
  • HBM, Hybrid Bonding, Cu Pillar, Micro-bump
  • Process integration and yield improvement
  • Defectivity analysis and DOE execution
  • Semiconductor manufacturing operations

Customer Engagement

  • Direct customer communication and relationship management
  • Escalation management
  • Executive presentation skills
  • Ability to lead technical discussions independently
  • Experience managing cross-functional teams

Business & Communication Skills

  • Strong presentation and storytelling capability
  • Executive-level communication
  • Ability to translate customer requirements into internal actions
  • Project management and prioritization skills

Language

  • Native Korean
  • Business-level English (verbal and written)
  • Ability to present technical topics in English to global teams

Key Responsibilities

  • Own technical relationship with strategic customers
  • Drive issue resolution and escalation management
  • Identify new business opportunities
  • Coordinate engineering, product, and field organizations
  • Support customer demos, evaluations, and qualifications
  • Deliver regular executive updates and account reviews

Preferred Characteristics

  • Self-driven and proactive
  • Strong influence without authority
  • Comfortable working with global teams and different time zones
  • Strategic mindset with customer-first attitude

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Skills Required

  • 5–10+ years of semiconductor process or equipment engineering experience
  • Native Korean language proficiency
  • Business-level English, verbal and written
  • Ability to present technical topics in English to global teams
  • Customer-facing experience
  • Experience supporting Samsung, SK hynix, Amkor, or other major semiconductor manufacturers
  • Experience with ECD/plating, advanced packaging, HBM, hybrid bonding, Cu pillar, or micro-bump technologies
  • Experience with process integration, yield improvement, defectivity analysis, and DOE execution
  • Executive presentation and communication skills
  • Experience leading cross-functional teams and technical discussions independently
  • Project management and prioritization skills

Applied Materials Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.

  • Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
  • Leave & Time Off Breadth — Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.

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The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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