- Assist in meeting customer service requirements, in building good customer relationships, and ensuring that all requests are responded to in the highest professional manner.
- Provide administrative support to warehouse operations as needed, including but not limited to the timely and accurate processing of inbound/outbound activity, reports, order processing, completion of documentation, and written/verbal/electronic communication.
- Work with warehouse operations to monitor assigned inventory control functions, including product rotation and recall, customer and carrier claims, reporting, customer requests and record keeping.
- Assist in training of all new office employees.
- Work closely with Company information technology personnel to assist with the maximize utilization of all USCS office operating systems, making recommendations for improvement.
- Help ensure that all office sanitation, safety and security activities are consistently performed within the highest USCS, OSHA and other government compliance, and within industry standards.
- Work with the Department Supervisor to satisfy Company administrative requirements, including but not limited to reporting, sales proposals, accounts payable and receivable, and other general office functions.
- Develop good working relationships at all levels within the USCS team environment, leading and communicating as needed to maximize individual and team performance.
Education · High School Diploma, GED or equivalentExperience
- · 1 to 3 years preferred.
- · Excellent communication skills, written and oral.
- · PC, leadership and planning skills helpful.
- · Experience in AS400, SAP, Word, Excel and PowerPoint preferred.
- · Experience with warehouse paperwork preferred.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High School Diploma or GED
- Excellent written and oral communication skills
- Ability to operate scanners, tablets, radios, phones, computers, and warehouse equipment
- Stand and walk for extended periods; occasional lifting
- Overtime availability
- Self-starter; able to work independently and with teams
- 1 to 3 years relevant experience
- Experience with AS400
- Experience with SAP
- Proficiency with Microsoft Word, Excel, and PowerPoint
- Experience with warehouse paperwork and inventory control
United States Cold Storage Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United States Cold Storage and has not been reviewed or approved by United States Cold Storage.
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Fair & Transparent Compensation — Pay is considered fair or competitive for the work and area by many. Frontline warehouse and forklift roles often describe the pay as very fair or even strong for relatively straightforward work.
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Healthcare Strength — Medical coverage begins shortly after hire and is described as excellent with low monthly premiums. The offering includes medical with prescription plans plus dental, vision, telemedicine, wellness programs, and an EAP.
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Retirement Support — A 401(k) with employer match is part of the package, with profit sharing and even pension noted in some cases. These retirement elements are presented as a strong component of the total rewards.
United States Cold Storage Insights
What We Do
For more than 125 years, United States Cold Storage (USCS) has protected America’s food supply through a national network of 39 world‑class, temperature‑controlled facilities across 14 states. Today, that mission is driven as much by software as it is by steel and concrete. Behind every truck, pallet, and movement is a modern, in‑house engineering organization building the mission‑critical systems that run our warehouses. Our teams develop and operate the technology that tracks inventory in real time, optimizes labor and throughput, integrates automation and robotics, and connects seamlessly with our partners’ supply chains. We work across multiple clouds and databases, leverage modern data platforms like Snowflake, and solve complex computer science problems—from optimization to routing at scale. With more than 4,300 employees and a 200+ person IT organization operating like a modern product and engineering group, USCS offers the rare combination of stability, scale, and complex technical challenges. We do whatever it takes to help our partners profitably reach their goals—whether that’s primary cold storage or fully integrated third‑party logistics—because when the temperature matters, getting it right matters even more. Our facilities are located in: California, Delaware, Florida, Georgia, Illinois, Indiana, Nebraska, North Carolina, Pennsylvania, Tennessee, Texas, Utah, and Virginia.
Why Work With Us
USCS is a family built on trust, teamwork, and pride. From freezer floors to engineering, everyone helps build the next generation of cold storage with practical tech that makes operations safer and smarter—because here, you don’t just keep food moving—you build how it moves next.
