Customer Account Representative

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Introduction

We are seeking a professional and detail-oriented Customer Account Representative to support customer relationships and account management activities. This role is ideal for individuals who enjoy working with people and providing exceptional customer support.

Responsibilities

• Maintain and update customer account information accurately.
• Respond to account-related inquiries and provide timely assistance.
• Support account management activities, customer follow-ups, and documentation.
• Maintain organized records and ensure information accuracy.
• Collaborate with internal teams to address customer needs.
• Assist with administrative tasks related to account support and customer service.

• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Customer-focused with a professional and positive attitude.
• Attention to detail and accuracy in recordkeeping.
• Ability to manage multiple priorities effectively.
• Basic computer skills, including email, spreadsheets, and data entry.
• Entry-level candidates welcome; training provided.

• Opportunities for professional growth and career advancement.
• Supportive and collaborative work environment.
• Ongoing training and skill development opportunities.
• Stable full-time employment.
• Modern and professional workplace.
• Employee recognition and performance-based growth opportunities.
• Opportunity to contribute to a growing and innovative organization.