Customer Account Representative (HK) (0033 Mar 2025)

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Hong Kong
Remote
Mid level
Agency • Logistics • Professional Services
The Role
Field sales role responsible for pursuing leads, visiting customers, negotiating and closing orders to meet revenue targets. Manage quotes, follow up on orders/deliveries, collect receivables, report market feedback, promote service contracts, and build strong customer relationships.
Summary Generated by Built In
  • Pursue sales leads, visiting existing and new customers to meet sales target levels.
  • Negotiate prices, delivery times and other related details within limits of authority and conclude sales orders to meet revenue targets
  • Assess customer needs and suggest appropriate products and services.
  • Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.
  • Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.
  • Develop and implement sales tactics and TTO action plans with line manager’s approval
  • Meet or exceed sales budgets
  • Plan and execute regularly scheduled customer visits in agreement with management
  • Produce and file appropriately visit reports from all customer meetings.
  • Collect all relevant market and customer information and feedback and share information internally in order to improve effectiveness of market strategies
  • Build excellent customer relationship management and develop thorough knowledge of all relevant stakeholders at our customer’s organizations, commercial and technical, who impact their business activities and decisions
  • Promote service contracts
  • Actively follow-up all quotations.
  • Actively investigate and report back on customers product Installed Base (IB)
  • Stay informed regarding Order/Delivery follow-up of contracts and keep management appraised of higher level support requirements when customer relationships are in jeopardy
  • Actively pursue collection of account receivables with support of local controller
  • Accept, execute and deliver other projects as assigned by management for the benefit of the company

Requirements
  • Bachelor’s degree in engineering, marine or business
  • 3-5 years in sales experience in Marine, Offshore or other relevant field
  • Competencies
  • Google Workspace
  • Work Independently

Benefits

Chan Chee Meng

EA 07C3069

R1110620

Skills Required

  • Bachelor's degree in engineering, marine or business
  • 3-5 years sales experience in Marine, Offshore or other relevant field
  • Google Workspace
  • Ability to work independently
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The Company
0 Employees
Year Founded: 2021

What We Do

Royal Ocean Marine Enterprise Pte Ltd is a leading recruitment and headhunting agency based in Singapore. The company specializes in providing contingency, retainer, and executive search services across niche sectors, including maritime, shipping, offshore, oil and gas, petrochemical, engineering, and logistics. They are dedicated to connecting skilled professionals with career opportunities in the Asia Pacific region, offering comprehensive talent consultancy services to support their clients' specialized staffing needs.

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