Customer Account Manager - Off Premise Texas

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Meaningful Work From Day One
Are you passionate about building iconic brands with top partners? This is an exciting opportunity to join the Brown-Forman team in Texas, one of the largest and most dynamic U.S. markets. In this role, you'll sell programming, expand distribution, and motivate our distributor partners to achieve sales goals within top regional and national chain accounts. You'll be responsible for developing and maintaining strategic partnerships with assigned Brown-Forman key customers, taking a leadership role in understanding, developing, and implementing key customer initiatives. Join a team that values diverse perspectives, collaboration, and strategic thinking.

What You Can Expect

Customer-Focused Initiatives

• Create customer focused win-win initiatives that enhance Brown-Forman and customer profitability.

• Leads/facilitates distributor and customer meetings at all levels within distributor and customer organization to brainstorm and gain agreement on joint initiatives.

• Lead/facilitate/manage distributor goals.

• Develops customer plans and presentations; assume ownership of attaining all relevant goals.

• Leads or leverages Brand Ambassadors within accounts for brand education, training and mixology.

Building Productive Relationships & Partnerships

• Collaborates with Distributor Regional Account, Division, Channel and State stakeholders to leverage growth opportunities and brand platforms to drive business with customers.

• Communicates fiscal year plans with customer to Region, Channel and State stakeholders and works to align Brown-Forman priorities with customers.

• Manages communication link with key distributor Off-Premise Chain personnel and assigned Brown-Forman cluster / territory regarding account programming, account compliance gaps, marketing strategy, and pertinent pricing opportunities.

• Provide monthly account update and depletion recap report – provide commentary for plus/minus depletion variance (versus prior year) including buying patterns, and competitive intelligence.

Planning & Analysis

• Review data relevant to account/market/channel to convert insights into actions for key customer presentations.

• Manages and leverages account budgets.

• Recap programming metrics, complete post-program analysis, and provide support documents for customer meetings.

• Conduct distributor and customer performance reviews in accordance with distributor and customer planning.

• Provide annual customer overview for State Manager Chains and other key stakeholders.

• Communicate pricing expectations to customer and brands utilizing Brown-Forman National Pricing and state distributor pricing models.

• Manage execution of compliance, mandatory/optional, for Brown-Forman national/regional customer programs.

What You Bring to the Table

• Experience: Bachelor’s Degree plus 5-7 years of sales experience in Beverage Alcohol, Beverage, or Consumer Packaged Goods preferred. Equivalent experience in these industries will be considered in lieu of a degree.

• Relationship Building: Proven ability to establish and maintain effective relationships with top-level account decision makers, distributors, and internal stakeholders.

• Analytical Skills: Ability to analyze and translate insights data into actionable strategies.

• Strategic Thinking: Demonstrated capability to think strategically and plan effectively.

• Technical Proficiency: Knowledge of Word, PowerPoint, Excel, and Google platforms.

• Independence and Collaboration: Self-motivated with the ability to work independently and collaboratively with minimal supervision.

• Communication and Organizational Skills: Excellent oral, analytical, and written communication skills, along with strong organizational and planning abilities.

• Flexibility: Willingness to maintain flexible work schedules, including weekends and extended workdays.

• Requirements: Valid driver’s license.

What Makes You Unique

• Experience: Spirits/ Beverage Alcohol industry experience.

• Demonstrated knowledge of National & Regional chain customer environment and three-tier distribution system.

• High level of spirit/wine industry and product knowledge.

Who We Are

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

What We Offer

Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.

Requisition Type:

Employee

Management Level:

Professional

Global Job Level:

P6

Number of Openings Available:

1