Come join Motivosity as a Customer Account Executive!
Motivosity is a bucket list company. Motivosity is recognized as being a 'Best Place to Work', and is known and loved by not just our own friendly team, but by hundreds of thousands of people whose lives are more enjoyable because of what we do. Our teammates are famous for being both high-energy and being at the top of their game. Right now if you're feeling the draw to work in a company that's helping people be happier about life at work, it might be time to become a MVer.
We are seeking a driven and collaborative Customer Account Executive to focus on expanding and upselling existing customer accounts in strong partnership with our Customer Success Managers. This role lives within our customer success organization and owns growth, expansion, and upselling within an assigned book of business and works closely with CSMs to align value delivery with revenue expansion.
This position is part sales, part account strategy, and part customer partnership with a hint of customer marketing—ideal for someone who thrives in consultative selling and long-term customer relationships.
- Own expansion and upsell strategy for a large portfolio of existing Commercial and Mid-Market customer accounts
- Partner closely with Customer Success Managers to identify growth opportunities based on customer goals, usage, and outcomes
- Drive discovery conversations to understand customer needs and recommend additional products, features, or services
- Build and maintain strong executive and stakeholder relationships within customer organizations
- Develop and manage account expansion forecasts and pipeline within the CRM
- Lead pricing, packaging, and contract expansion conversations through close
- Collaborate cross-functionally with Customer Success, Sales, and Marketing teams to ensure a seamless customer experience
- Create and nurture customer champions who advocate for broader adoption of Motivosity solutions
- 3+ years of experience as an Account Executive, B2B Account Manager, or Customer Success Manager
- Proven success driving upsell and expansion revenue within existing customer accounts
- Strong consultative selling and discovery skills
- Proficiency with CRM software, account management systems, and pipeline management
- Great organizational skills with the ability to manage multiple account and priorities
- Good communication skills, both verbal and written
- Strong negotiation and closing skills
- Upbeat, positive, and friendly personality that energizes those around you
- BS/BA in Business, Marketing, Finance, Communications, Economics, or related field preferred
- Strong priority will be given to internal applicants
- Changing the world by bringing happiness to work environments around the globe
- Equity
- Health Insurance
- 401(k)
- Dental Insurance
- Vision Insurance
- Team activities
- Hybrid work flexibility
- Strong and positive work culture in an exciting space
Top Skills
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