Customer Account Advisor

Posted Yesterday
Be an Early Applicant
Opelika, AL, USA
In-Office
14-15 Hourly
Junior
Real Estate
The Role
Assist customers with lease-to-ownership goals by explaining timely payments, contacting customers about lease status, processing merchandise returns, and providing sales-focused customer service. The role requires flexible scheduling, including Saturdays, a valid driver’s license, satisfactory driving record, DOT certification eligibility, and the ability to lift heavy merchandise with assistance.
Summary Generated by Built In

Join a powerful company with empowered associates!

Begin your success story here!

Looking for a career that combines your brilliant people skills with your enthusiasm about customer service? Aaron’s is the nation’s premier sales and lease ownership retailer. As a Customer Account Advisor, you will leverage your passion for sales and customer service to support our customers desire to own their product. Your professionalism, organization skills, desire to sell and motivated attitude will drive your career growth.

Customer Account Advisor

What role will YOU play

o    Assisting customers to ownership of their product through coaching our customer on the benefits of making timely payments

o    Contact customers over the phone or in person regarding the status of their lease agreement

o    Perform merchandise returns when requested

Customer Account Advisor

What we offer YOU

    A dynamic career-path with internal promotional opportunities

    A world class progressive development program

    Sundays off!

    Paid time off 

    Incentive pay opportunities

    Associate purchase discounts

    Medical, dental & vision insurance

    401(K) with company match

    Life insurance and disability benefits

Customer Account Advisor

What do we need from YOU

o    2 years of retail/customer service experience

o    Schedule flexibility between 8A – 9P, including Saturdays

o    At least 21 years old with a valid driver’s license and satisfactory MVR

o    Must meet DOT requirements to obtain certification in required states

o    Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

Aaron’s is an Equal Opportunity Employer.



Skills Required

  • At least 2 years of retail or customer service experience
  • Schedule flexibility between 8:00 AM and 9:00 PM, including Saturdays
  • At least 21 years old
  • Valid driver's license
  • Satisfactory motor vehicle record
  • Ability to meet DOT requirements and obtain certification in required states
  • Ability to lift up to 50 pounds without assistance
  • Ability to lift up to 300 pounds with assistance from a dolly
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The Company
HQ: Crescent Springs, Kentucky
64 Employees
Year Founded: 2004

What We Do

Fairway Leasing, LLC is an independently owned and operated franchise of Aaron's, Inc, operating stores across the Commonwealth of Kentucky serving over 39 counties and 14,000 customers. Franchise Principal, Todd Wilkins, started Fairway Leasing in 2004 and opened his first store in Somerset, Kentucky on April 8, 2005. Fairway Leasing has grown to 18 store locations in Georgia and Kentucky and an operational support (HQ) office in Northern Kentucky. Our mission at Fairway Leasing is simple: "Build relationships and improve lives by delivering ownership of great products through caring people."

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