With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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Job Summary
• Global and Local Custody operations handling.• The effective handling and settlement of all security transactions on behalf of the bank’s clients and keeping all records up to date in a manner that will reduce the incidence of risk to the bank.
• Ensuring IT security and best practice is maintained and day to day smooth running of the securities system.
• Primary contact with clients ensuring that the quality of service provided is of international standard and work with the supervisor/manager to improve standards to level expected by Bank clients.
Job Description
Development and implement efficient digital and communication campaigns
Operations & Risk Management:
- Process client trade and corporate actions instructions on the securities system.
- Ensure settlement of trades and corporate actions on due date.
- Maintenance and recording of all transactions in a timely manner.
- Ensuring that client receives error free custody reporting from the system.
- Reconciliation of client entitlements in respect of the relevant corporate actions not limited to cash dividends, bonus and rights issues.
- Ensure prompt collection of income entitlements.
- Ensure prompt collection of cash dividend paid by companies.
- Ensure proper record keeping/capture of all corporate events.
- Securities and cash reconciliation exercise where applicable on a daily basis.
- Securities system dashboard management to ensure that all daily deliverables are met.
- Liaise with Global markets for FX rates booking and confirmation in respect of clients trades and funds repatriation (where needed).
- Liaise with bank commercial operations for cash processing.
- Filing of all documents used in the course of work.
Client Services:
- Respond to clients on all custody related operational matters.
- Ensure proper follow up with clients until resolution of any issues.
- Pro-actively take the lead with clients to avoid any settlement delays or failure where possible.
- Provide any market information to the client as and when requested (per SLA)
- Understanding and operating in line with the business’s risk management framework.
- Participate actively in product risk review exercise and provide input where necessary.
- Mitigating operational risk and diligent risk event monitoring and reporting.
Mandatory Risk and Control objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.
Client services & Others:
- Respond to clients on all custody related operational matters.
- Ensure proper follow up with clients until resolution of any issues.
- Pro-actively take the lead with clients to avoid any settlement delays or failure where
- possible.
- Provide any market information to the client as and when requested (per SLA)
- Contribute where possible in minimizing the department’s cost with smart ways of working.
- Contribute where possible in identifying revenue opportunities.
Role/Person specification
Preferred education and experience
- Diploma or B- Commerce degree
- 3 years’ experience in a securities services business
Knowledge & Skills:
- Risk management skills
- Operational efficiency
- Organisational skills
- Stakeholder management skills
- Financial markets
Competencies:
- Adapting and responding to change
- Coping with pressures and setbacks
- Deciding and initiating action
- Delivering results and meeting/exceeding expectations
- Working with people
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)Skills Required
- Further Education and Training Certificate in Business, Commerce and Management Studies
- Diploma or Bachelor of Commerce degree
- Three years of experience in a securities services business
- Risk management skills
- Operational efficiency skills
- Organizational skills
- Stakeholder management skills
- Financial markets knowledge
Absa Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Absa Group and has not been reviewed or approved by Absa Group.
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Healthcare Strength — Medical aid, group life, disability, and funeral cover are described as comprehensive, with features such as terminal‑illness advances and beneficiary grocery benefits. Wellness and assistance offerings support overall financial and personal wellbeing.
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Retirement Support — A pension fund and group retirement arrangements are positioned as core benefits within fixed remuneration. Retirement coverage is embedded alongside other protections as part of standard employment.
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Equity Value & Accessibility — Employee share‑ownership (eKhaya) and equity‑linked awards broaden wealth‑sharing, with dividends or cash‑equivalent participation in some markets. This provides longer‑term value beyond base pay.
Absa Group Insights
What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond. We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
