Custody Operations - Asset Servicing Analyst

Job Description
Are you ready to make an impact in Global Custody Operations? Join a team where your attention to detail and drive for excellence help deliver outstanding service to clients across Asia Pacific. You'll collaborate with global partners, leverage digital tools, and grow your career in a supportive, inclusive environment. We value your commitment to quality and offer opportunities for advancement, skill development, and innovation. Be part of a team that celebrates partnership, learning, and success.
As an Asset Servicing Analyst in the Global Custody Asset Servicing and Proxy Support team, you manage the full lifecycle of corporate action events and ensure accurate proxy voting for clients. You work closely with middle office teams, client service managers, and product partners to deliver timely and efficient issue resolution. You help drive process improvements and maintain high standards of service and governance. Join us to make a meaningful impact and advance your career in a collaborative, high-performing environment.
Our mission is to provide a world-class service experience at every client touch point and achieve quality leadership in the industry through measurable and proven service performance.
Job responsibilities

• Manage the entire lifecycle of corporate action events from announcement to completion
• Ensure timely and accurate completion of controls, checks, instructions, and queries on a daily basis.
• Review and, where necessary, update existing processes or procedures to minimize risk and improve the operational environment.
• Reconcile, validate votes from Proxy vendors.
• Take full responsibility for adherence to all departmental procedures, policies, checkpoints, and controls.
• Provide proactive follow up on any client's queries and/or escalations

Required qualifications, capabilities, and skills

• Bachelor's degree
• Effective communication skill to build relationship with both external and internal stakeholders
• Proficient in Microsoft Office Suite (i.e. Excel, Word, PowerPoint)
• Proven experience in driving various process enhancements and digital tools initiatives globally and regionally
• Maintain high attention to detail with risk associated to the process
• Experience of communicating both oral and written to management, clients and colleagues
• Flexible, follow tight deadlines, organize and prioritize work and comfortable to deal with pressure and fast-paced environment

Preferred qualifications, capabilities, and skills

• Prior experience in asset servicing, corporate actions, proxy voting, custodian operations or settlement will be a plus
• Prior background in Financial Services industry will be an advantage

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.