Currency Services Operations Lead

CompanyFederal Reserve Bank of New York

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.
The Bank believes in work flexibility to balance the demands of work and life while also connecting and collaborating with our colleagues in person. Employees can expect to be in the office a couple of days per week as needed for meetings and team collaboration and should live within a commutable distance.

What we do: 

The Federal Reserve Bank of New York Cash Function has a long history of innovation and leadership as a high volume processor of U.S. Banknotes. The facility utilizes state-of-the-art automation to support operations and controls. The Cash Function pays out and receives deposits of currency from depository institutions (DIs), central banks and other governmental counterparties. Incoming deposits are processed to cull out unfit and suspected counterfeit notes and remaining currency is repackaged for recirculation back to the depository institutions.

The New York Fed is seeking a Supervisory Lead in Currency Services with capability in operations management, process improvement, project management, and risk/ compliance management. The successful candidate should have strong experience in a manufacturing operation within a regulated industry.

Your role as Currency Services Operations Lead:

• Manage all activities of assigned team which may include payments, receipts and/or processing of high value cash shipments to domestic and international depository institutions

• Assure high performance, high productivity, efficiency and strong governance

• Compile and monitor metrics to ensure operational performance and control objectives are met or exceeded

• Continually seek ways to improve business processes

• Train, develop and oversee the daily performance (effectiveness and efficiency) of assigned team member

• Project Management and Process Improvement

• Analyze data to determine root cause

• Identify improvement opportunities and develop solutions

• Proactively manage assigned team members by providing support and coaching

• Maintain strong controls in a heavily regulated environment Seek improvements to the control environment for assigned area of responsibility

What we are looking for:

• Operations Management or related discipline and/or significant demonstrated experience required

• Operations management skills and ability to meet production parameters, review business controls, and meet cost control

• Demonstrated leadership skills including the ability to think strategically and lead change

• Project management skills with a focus on building high performance relationships and processes to drive projects forward

• Strong critical thinking skills combined with ability to synthesize data and analysis

• Excellent written and verbal communication skills and the ability to present analysis in writing and verbally

• Strong influencing skills and ability to work collaboratively, especially when dealing with outside stakeholders

• Ability to manage and motivate various levels of staff

• Ability and willingness to work overtime

• We recommend including a cover letter, along with your resume, to highlight your experience as it relates to the position requirements

Salary Range: $101,000 - $121,000 / year

We believe in transparency at the NY Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you’re stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions.

Our Touchstone Behaviors—Communicate Authentically, Collaborate Inclusively, Drive Progress, Develop Others, and Take Ownership—help shape the culture of the Bank. They also provide a shared language for how we work together and achieve success, and they set clear expectations for leading with impact at every stage of your career with us. Learn more.

Benefits:

Our organization offers benefits that are the best fit for you at every stage of your career:

• Fully paid Pension plan and 401k with Generous Match

• Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA)

• Subsidized Public Transportation Program

• Tuition Assistance Program

• Onsite Fitness & Wellness Center

• And more

The New York Fed expects its employees to perform their duties with honesty, integrity, and impartiality, and without improper preferential treatment of any person. Learn more about our code of conduct and conflicts of interest rules.

The Federal Reserve Bank of New York is committed to a diverse workforce and to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, pregnancy, or military service.

We value accessibility for all candidates and are happy to provide an accommodation or assistance. Please email us at [email protected] and we’ll be glad to help.

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

In addition, candidates must undergo an enhanced background check, comply with all applicable information handling rules, and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and during employment.   

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryOperations Family Group

Work ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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