Culture & Operations Manager

Posted 18 Hours Ago
Be an Early Applicant
New York, NY
Mid level
AdTech • Marketing Tech • Social Impact • Software • Analytics
Swayable is a research technology platform built to provide consumer insights based on science in as little as 24 hours.
The Role
The Culture & Operations Manager will oversee office management, support the CEO with administrative tasks, and foster a positive company culture through team-building activities and events. The role involves vendor management, maintaining the office environment, and collaborating with various departments on special projects.
Summary Generated by Built In

LOCATION: This role is based out of our Williamsburg, Brooklyn, NY office. We have a hybrid remote/in-office model and are in office 3 days a week.

Swayable is a fast-growing, cloud analytics product that measures public opinion and the impact of messages and advertising content on it. It is a 30-person team backed by top technology and social impact investors, including Y Combinator. Founded in 2018 by physics PhDs, it is led by the former Executive Director for Digital Strategy at the New York Times. Clients include major consumer-facing brands (Amazon, Airbnb, Square, Paramount Pictures), technology companies (Meta, Google), researchers (MIT, Yale, Stanford) and mission-aligned advocacy campaigns (including multiple Democratic Presidential candidates).

Joining Swayable means being on a team whose work changes the course of history. The technology we develop is at the leading edge of transforming some of the world’s most important campaign organizations and enterprises: combatting disinformation, protecting democracy, and supporting the sustainable growth of consumer-facing brands.

ROLE: The Culture & Operations Manager will play a pivotal role in ensuring a vibrant and efficient workplace. You will be the go-to person for NYC office management, a key support for the CEO, and an advocate for our company culture. This position combines various responsibilities that are essential to our team's success and cohesion.

RESPONSIBILITIES:

  • NYC Office Management
    • Oversee onboarding processes for new employees
    • Manage vendor relationships, including office supplies and swag
    • Curate and maintain a welcoming office environment (e.g., watering plants, setting up the space in the mornings, arranging decor for new office extensions)
  • Serve as the Executive Assistant to the CEO 
    • Provide high-level administrative support to the CEO, including calendar management, travel arrangements, and correspondence
    • Assist with personal tasks as needed, such as hosting events and occasional errands that can be taken off his plate
  • People & Culture: Foster a positive office environment by understanding team dynamics and identifying who may need support
    • Plan and execute team-building retreats, happy hours, and company-wide events to enhance employee engagement
    • Collaborate with team members to cultivate and maintain a strong company culture that reflects our values
    • Work on Special Projects as needed: support various departments on initiatives that align with company goals and objectives

QUALIFICATIONS:

  • Proven experience in office management, culture, and executive assistance, preferably in a startup environment
  • Strong interpersonal skills and a knack for building relationships at all levels
  • Excellent organizational abilities with keen attention to detail
  • Ability to thrive in a fast-paced, dynamic setting while managing multiple priorities

BENEFITS:

  • 100% Medical, Dental & Vision Plans - no employee contribution required
  • Generous PTO
  • Equity Options
  • 401k plan, FSA
  • Ongoing professional development investments
  • The salary range for this role is $120-145K, depending on experience.

Swayable is an equal opportunity employer. We strive to promote an organizational environment that values diversity and fosters growth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other basis prohibited by law. The team especially encourages applicants from underrepresented backgrounds.

The Company
New York City, NY
20 Employees
Hybrid Workplace
Year Founded: 2017

What We Do

Measuring the impact of the world's most important messages.

Swayable is a consumer insights research technology platform that measures how effectively media content changes opinions. We enable deep insights into the effects of campaign content at any stage in the creative process: from storyboards to final cuts.

Our clients are dramatically increasing the impact of the stories they tell on the world's most important issues.

Clients include major brands, agencies, foundations and political campaigns around the world.


We will never ask for personal data without permission in order to do our job. Informed user consent is designed into the core of the platform. Swayable exceeds the world’s highest regulatory standards on data privacy and security, including Europe’s GDPR.

The service is delivered via a cloud-based technology platform built in California, New York, Massachusetts, Colorado and Washington. Swayable is incorporated as a public benefit corporation dedicated to effective truth telling.

Why Work With Us

We accelerate social and economic progress by making scientific insights instantly accessible to decision-makers by:

Measuring the impact of the world’s most important campaigns.

Building the observational technology that enables discovery of attitude, opinion
and behavior.

Generating high-value experimental data to produce insights.

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