Culture Lead, Employee Engagement

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Home, PA, USA
In-Office
Payments
The Role

The Role:

As part of the Employee Engagement Team at Convera, you'll play a key role in bringing our cultural vision to life through creative initiatives, engaging programs, and meaningful employee experiences. You'll collaborate with our team utilizing the Denison Organizational Culture Model and other frameworks to drive positive cultural change across our organization. Your focus will be on creating an environment where all employees can thrive and contribute their best work. Additionally, you'll own and evolve our policy vs guidelines framework, ensuring a balanced approach that promotes both clarity and flexibility in our cultural practices.

Key Responsibilities:

  • Partner with our team to design and implement innovative culture programs that resonate with employees across all backgrounds, experiences, and perspectives
  • Create compelling internal campaigns that drive employee engagement and foster an inclusive and diverse environment.
  • Develop and facilitate interactive workshops and sessions that bring our culture to life, accelerate our cultural evolution.
  • Lead the development and maintenance of our policy vs guidelines framework, determining when formal policies are needed versus when flexible guidelines are more appropriate, ensuring they support an equitable and inclusive workplace
  • Partner with HR and business leaders to implement and socialize the framework, ensuring consistent and fair application across the organization
  • Evaluate existing policies and guidelines to identify opportunities for simplification, improved cultural alignment, and removal of potential barriers to participation
  • Coach leaders and teams on effectively using the framework to make decisions that balance compliance needs with cultural aspirations while considering diverse perspectives

Preferred Experience:

  • Knowledge of Denison Organizational model 
  • Experience working in international or matrix organizations
  • Track record of creating successful employee advocacy programs
  • Background in change management and cultural transformation
  • Experience building inclusive workplace programs and measuring their impact
  • Success in developing cross-cultural communication strategies

What We're Looking For? A creative and strategic thinker who can:

  • Transform ideas into actionable, engaging programs that resonate with employees across all levels and backgrounds
  • Build strong relationships across all organizational levels and bridge different perspectives
  • Balance the need for structure with cultural flexibility while ensuring equitable practices
  • Develop clear frameworks that guide decision-making while promoting cultural values and removing barriers to participation
  • Navigate complex stakeholder needs across HR, Legal, and business units while maintaining focus on creating an environment where all employees can succeed
  • Design and execute internal employee engagement campaigns that drive participation and foster belonging
  • Facilitate meaningful conversations and sessions about culture that encourage authentic dialogue
  • Collaborate effectively with diverse stakeholders and build consensus across different groups
  • Bring fresh perspectives to our cultural evolution and help create an environment where innovation thrives through different viewpoints
  • Create measurement frameworks to track and showcase impact across various employee communities

The ideal candidate will be a thought leader who can combine strategic thinking with practical execution, bringing creativity and innovation to our culture journey while maintaining a strong focus on measurable outcomes, employee engagement, and creating an environment where all employees can thrive and contribute their unique perspectives.

About Convera: 

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. 

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. 

We offer an abundance of competitive perks and benefits including: 

  • Market competitive monthly gross salary
  • Great career growth and development opportunities in a global organization
  • A flexible approach to work (This role is 100% remote, but must be based in EST or CST)
  • Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
  • Paid volunteering opportunities 

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. 

Convera Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Convera and has not been reviewed or approved by Convera.

  • Leave & Time Off Breadth Time off includes flexible PTO, additional wellness days, and paid volunteer time through a global program. These elements provide multiple avenues for rest and purpose‑driven leave.
  • Healthcare Strength Health coverage spans medical, dental, and vision for employees and families, supported by an Employee Assistance Program. Ongoing program updates aim to add value and consistency across regions.
  • Retirement Support Retirement or pension programs are part of the package, with indications of a 401(k) match in the U.S. These elements support long‑term financial security.

Convera Insights

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The Company
HQ: Seattle, WA
1,469 Employees

What We Do

Convera is one of the largest non-bank, B2B cross-border payments companies in the world. We bring people, technology, and commerce together to help companies of all sizes navigate the future of global commerce. More than 30,000 customers, including small business owners, enterprise treasurers, educational institutions, and financial institutions, rely on our services to manage international payments and minimize currency risk.

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