Culture & Engagement Associate Manager

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:   

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.   
• Develop lasting relationships with great people.   
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

The Culture & Engagement Associate Manager plays a pivotal role in managing the execution of Niagara’s organizational Culture Programs and Team Member lifecycle surveys. Reporting to the Sr. Manager of Culture & Engagement, this role collaborates with Human Resources and the business to drive continuous improvement and effective end-to-end project management. The Culture & Engagement Associate Manager is also responsible for leading a matrixed team of Culture & Engagement Associates and Specialists in their day-to-day activities and projects.

Essential Functions

Manage Culture Programs and Initiatives

• Manage all Culture Program offerings (e.g. LIFE Experience, Inclusion Programs, on-site Heritage/Identity, etc.) in line with the Culture Program Strategy and Niagara core values, including:
  • Oversee the planning and execution of each program, ensuring accountability to program timelines for key deliverables, and critical support staffing for each initiative including tactical day-of support.
  • Review and provide input on key Team Member facing program marketing and communications content, and partner as needed with Marketing and HR Communications for large scale organizational communication.
  • Ensure that all programs are consistently measured for overall attendance, participation, Team Member satisfaction, Team Member utilization, and other necessary metrics.
  • Review and maintain Culture & Engagement organizational intranet page content, including all planning and delegation of design and technical aspects of page support, maintaining critical page updates on a quarterly basis.
  • Collaborate with Learning and Facilitation teams to ensure ongoing program optimization and learning design.
  • Collaborate with Talent Development leaders to embed core Culture concepts in pipeline programs, new plant start-up offerings, and other learning opportunities in alignment with Niagara core values.
  • Facilitate culture program offerings, including facilitator training, kick-off and informational calls with leaders, program attendees, and others, as needed as a Culture SME.

Manage Team Member Experience & Engagement 

• Manage the planning and execution of the organization wide Team Member lifecycle listening and survey processes, including:
  • Maintain critical records for contract renewal, as well as annual project plan development, plan execution, and skill support for Human Resources partners.
  • Lead the data gathering and insight use processes in support of Human Resources partner-led action- planning, including planning and facilitating training, leveraging external tools, and encouraging best practices.
  • Manage process planning, survey development and execution aspects of ongoing listening leveraging Workday Peakon tool, including data review and insight recommendations.
  • Maintain exit survey vendor contract renewal documents, ad hoc reporting, and coordination for data review, as needed/requested by the business.  
• Partner with the Sr. Manager of Culture & Engagement to manage the day-to-day matrixed operations of the Culture & Engagement team, serving as a first point of contact for Associate and Specialists, providing direction and support as needed pertaining to key Culture & Engagement initiatives.
• Partner with the Sr. Manager of Culture & Engagement to maintain critical department data related to Culture Program and Team Member listening expenditures.
• Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications

• Minimum Qualifications:
  • 4 Years   – Experience in Human Resources, Organizational Culture, Talent Development, Employee Experience, Inclusion & Belonging, or related field
  • 4 Years  – Experience in position in Human Resources
  • 2 Years  – Experience managing people/projects

       *experience may include a combination of work experience and education

• Preferred Qualifications:
  • 6 Years– Experience in Talent Development, Human Resources or related field
  • 6 Years – Experience in position in Human Resources
  • 4 Years  – Experience managing people/projects

*experience may include a combination of work experience and education

Competencies

• Excellent written and verbal communication skills
• Comfort with data and drawing insights from data
• Experience leading change in processes or projects
• Setting expectations/goal setting, delegation, and accountability
• Project management skills, tools & techniques
• Decision making and problem solving
• Collaboration and team building
• Effective presentation skills
• Process improvement
• Ability to deal with and manage through ambiguity and uncertainty
• Ability to influence without formal authority
• Familiarity with and/or experience working in Workday is preferred but not required

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner
  • Manages a safe working environment, accurately documents safety related training, and effectively communicates safety incidents
  • Provides strategic input and oversight to departmental projects
  • Makes data driven decisions and develops sustainable solutions
  • Skilled in reducing costs and managing timelines while prioritizing long run impact over short term wins
  • Makes decisions by putting overall company success first before department/individual success
  • Leads/facilitates discussions to get positive outcomes for the customer
  • Makes strategic decisions which prioritize the needs of the customer over departmental/individual goals
• InnovACT
  • Continuously evaluates existing programs and processes, and develops new initiatives to increase efficiency and reduce waste
  • Creates, monitors, and responds to departmental performance metrics to drive continuous improvement
  • Communicates a clear vision, organizes resources effectively, and adjusts the strategy as needed when managing change
• Find a Way Together
  • Demonstrates ability to think analytically and synthesize complex information
  • Effectively delegates technical tasks to subordinates
  • Works effectively with departments, vendors, and customers to achieve organizational success
  • Identifies opportunities for collaboration in strategic ways
• Empower to be Great
  • Makes hiring decisions primarily based on culture fit and attitude, and secondarily based on technical expertise
  • Engages in long term talent planning
  • Provides opportunities for the development of all direct reports
  • Understands, identifies, and addresses conflict within own team and between teams

Education

• Minimum Required: 
  • Bachelor's Degree in Business Administration, Psychology, Human Resources, Organizational Behavior or related field

• Preferred: 
  • Master's Degree in Business Administration, Psychology, Human Resources, Organizational Behavior or related field

Certification/License:

• Required:           N/A
• Preferred:          N/A

Foreign Language

• Required:           None Required
• Preferred:          Native or Bilingual Proficiency Spanish

Typical Compensation Range

Benefits

https://careers.niagarawater.com/us/en/benefits

* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

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Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.