About the company:
ResortPass is redefining what it means to be a hotel guest. We’re building a new category in hospitality: day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness recharges so people can escape without an overnight stay.
Our marketplace now connects guests with 2,500+ partner hotels and resorts, including Ritz-Carlton, Four Seasons, Marriott, Hilton, and more. We’ve helped millions of people enjoy premium hospitality close to home, making rest more mindful, togetherness more meaningful, and escape more accessible.
The result: unforgettable experiences for guests and new revenue streams for partners.
Backed by some of the best consumer and growth investors, including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, and more, ResortPass is scaling a product people love and creating an entirely new way to experience hospitality.
The Role
We’re looking for a Culture & Operations Intern to be a true culture carrier at ResortPass HQ. This person will help keep our office running smoothly, create a welcoming experience for employees and guests, and support the moments big and small that make our culture special.
If you’re organized, people-oriented, proactive, and love creating great experiences, this role is for you!
Compensation for this role will be $17- $20 per hour. This is a part-time role based at our energetic HQ 2-3 days per week.
What You’ll DoCulture & Hospitality
- Serve as a friendly first face at HQ! From greeting guests, candidates, and partners, you make everyone feel comfortable and welcomed.
- Act as a culture carrier by modeling ResortPass values and bringing positive energy to the office.
- Help create a warm, inclusive, and hospitality-driven environment for the team.
Office Operations
- Support day-to-day office operations, including:
- Conference room setup and reset for meetings
- Office cleanliness, organization, and restocking supplies
- Light IT support (helping with monitors, conference room tech, basic troubleshooting)
- Coordinate and order team lunches, snacks, and beverages
- Ensure the office looks and feels guest-ready at all times
- Assist with planning and executing HQ events, happy hours, team celebrations, and offsites
- Help set up, run, and break down events to ensure smooth execution
- Support onboarding moments to help new hires feel at home from day one
- Partner with People & Operations teams on special projects
- Identify opportunities to improve office flow, culture moments, and employee experience
- Handle ad-hoc operational tasks with flexibility and a can-do attitude
- Be the go-to helper when something needs to get done
- Strong people skills! You’re warm, approachable, and love helping others
- Highly organized with great attention to detail
- Proactive and resourceful; you see what needs to be done and jump in
- Comfortable juggling multiple tasks in a fast-paced environment
- Interest in workplace culture, operations, hospitality, or people-focused roles
- Prior office, hospitality, or event experience is a plus (but not required)
Why You’ll Love This Internship
- Hands-on exposure to office operations, culture-building, and employee experience
- Opportunity to work closely with cross-functional teams at a fast-growing company
- A front-row seat to how culture is intentionally built and maintained
- A fun, collaborative, and welcoming HQ environment
ResortPass Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ResortPass and has not been reviewed or approved by ResortPass.
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Fair & Transparent Compensation — Pay is considered competitive for many technical and leadership roles, and base compensation is described as respectable across levels. Feedback suggests salaries vary by seniority with higher ranges for advanced roles, supporting perceptions of fair market pay.
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Healthcare Strength — Employees are provided comprehensive health, dental, and vision insurance as part of the total rewards package. This breadth of core coverage is positioned as a meaningful element of the offering.
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Leave & Time Off Breadth — Unlimited PTO and paid holidays are included, giving flexibility and time-off breadth beyond standard policies. Feedback suggests this time-off structure enhances the perceived value of the package.
ResortPass Insights
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What We Do
A luxurious vacation used to mean traveling far away. With ResortPass, you can escape without leaving town. We make it possible to enjoy day access to luxury hotel amenities — from crystalline pools and private beaches to deluxe spas, top fitness centers, and more — at leading hotels right in your own neighborhood. ResortPass partners with over 2,000 world-class hotels and resorts, including Ritz-Carlton, Four Seasons, Westin, and Fairmont. Since our founding in 2016, we’ve connected more than 5 million locals and travelers to premium resort experiences — making rest more mindful, togetherness more meaningful, and escape more accessible by bringing luxury into everyday life. In November 2022, we raised a $40M Series B to continue expanding our marketplace and reimagine the way people access hospitality.
Why Work With Us
ResortPass makes luxury hotel amenities accessible without an overnight stay, partnering with 2,000+ top hotels like Ritz-Carlton and Four Seasons. Backed by $40M Series B funding, we’re scaling fast and shaping how people experience travel, leisure, and connection.
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