CUA Case Management Director

Posted 13 Days Ago
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19132, Philadelphia, PA, USA
In-Office
Senior level
Social Impact
The Role
Oversees daily CUA case-management operations, including supervising program supervisors and staff, maintaining policies and procedures, ensuring timely case assignments and completion of documentation, coordinating required training, and reporting to CUA leadership and DHS. The role supports child welfare practice focused on safety, permanency, and well-being.
Summary Generated by Built In

Title: Case-Management Director Community Umbrella Agency (CUA)

SUMMARY:

The Case Management Director is responsible for overseeing the day to day operations of the CUA program , specifically supervising program supervisors and other staff as assigned; supporting the development of program policies and procedures as needed; assuring that case managers and supervisors complete all assigned paperwork, assessments, and Single Case Plans; assuring that cases are assigned in a timely manner; assuring that case managers and supervisors attend training as required or needed; and reporting to CUA Director and DHS as requested.

Qualifications

MINIMUM QUALIFICATIONS:

  • Masters degree or above from an accredited college or university with a major in the human services field plus years of experience supporting management level staff

  • Minimum of five years of experience in Child Welfare & Social Services

  • Minimum of three years of supervisory experience

  • Strong knowledge about child welfare practice including tenets of safety, permanency, and well-being.

  • Budgetary experience is helpful.

  • Experience in a mental health setting preferred.

  • Must have valid drivers license.

NET is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon NET's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

About Us:

The Northeast Treatment Center founded in 1970 is one of the largest behavioral health and social service agencies is in the Philadelphia Region. Services are offered at 15 sites throughout Greater Philadelphia, the Lehigh Valley and the state of Delaware.

NET Centers (NET) offers support and hope to individuals and families at times of great stress in their lives. A nonprofit agency, NET provides a continuum of trauma informed behavioral health and social services designed to meet complex needs of all family members. These include mental health, addiction treatment, foster care, residential group care, adoption, juvenile justice services and child welfare services. While some services address the needs of the family as a whole and some target individuals, we always strive to foster positive connections within the family to help all family members heal, recover and rebuild.

Skills Required

  • Master’s degree or higher from an accredited college or university, with a major in human services
  • Experience supporting management-level staff
  • At least five years of experience in child welfare and social services
  • At least three years of supervisory experience
  • Strong knowledge of child welfare practice, including safety, permanency, and well-being
  • Valid driver’s license
  • Budgetary experience
  • Experience in a mental health setting
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The Company
800 Employees
Year Founded: 1970

What We Do

Northeast Treatment Centers (NET) is a nonprofit agency serving the Greater Philadelphia region, the Lehigh Valley, and Delaware. It provides trauma-informed behavioral health and social services for individuals and families, including mental health care, addiction treatment, foster care, residential group care, adoption, juvenile justice, and child welfare services. Its mission is to help people heal, recover, and rebuild their lives through compassionate care and community engagement.

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