CSR Front Office

Posted Yesterday
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2 Locations
In-Office
17-18 Annually
Entry level
Events • Kids + Family • Professional Services
The Role
Provides front-desk customer service for photography clients, including greeting and checking in guests, handling payments, answering phones, scheduling appointments, explaining promotions and photo packages, and supporting package selections. Maintains an organized reception area and coordinates with photography and sales teams. This seasonal role requires reliable availability for flexible hours, including evenings and weekends.
Summary Generated by Built In

Job Title: Front Desk Customer Service Representative (Seasonal)

Company: Cherished Memories Photography
Job Type: Seasonal (June – End of January)

Compensation: $17.00 

Location:

Palm Desert

Moreno Valley

Corona

Lake Elsinore

La Mesa

Colton

Cypress

About Us

At Cherished Memories Photography, we specialize in capturing life’s most memorable moments, with a strong focus on senior portraits and family photography. We’re a warm, welcoming team dedicated to making our customers feel special every step of the way.

Job Overview

We are looking for a friendly, reliable, and organized Front Desk Customer Service Representative to join our team for the busy season (June through the end of January). This role is key to providing a top-tier experience from the moment customers arrive to the time they select their perfect photo package.

Key Responsibilities
  • Greet all clients and visitors with a warm, professional welcome

  • Check in clients for their scheduled appointments

  • Collect payments and issue receipts when needed

  • Inform customers about current promotions, offers, and package options

  • Assist clients in scheduling or rescheduling sessions and sales appointments

  • Help guide clients through package selections during dedicated sales appointments

  • Accurately handle cash, card, and other payment transactions

  • Maintain a clean and organized front desk and waiting area

  • Communicate effectively with the photography and sales team to ensure smooth operations

  • Answer phones, respond to inquiries, and follow up with customers as needed

Qualifications
  • Prior experience in customer service or front desk reception preferred

  • Friendly, patient, and confident with a strong attention to detail

  • Excellent communication and organizational skills

  • Comfortable talking about and selling photography packages

  • Ability to handle cash and operate a point-of-sale system with accuracy

  • Reliable, punctual, and able to work flexible hours including some evenings and weekends

Why Join Us?
  • Work in a creative and energetic environment

  • Be a part of capturing milestones and cherished memories

  • Perfect opportunity for seasonal employment with potential for return seasons

Skills Required

  • Prior customer service or front desk reception experience
  • Friendly, patient, and confident demeanor
  • Strong attention to detail
  • Excellent communication skills
  • Organizational skills
  • Comfort discussing and selling photography packages
  • Ability to accurately handle cash and operate a point-of-sale system
  • Reliable and punctual
  • Ability to work flexible hours, including evenings and weekends
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The Company
180 Employees
Year Founded: 2001

What We Do

Cherished Memories Photography is a family-run Southern California photography company specializing in school portraits and services for students and families. It partners with schools to photograph picture days, student and senior portraits, sports, and events, and also offers studio sessions for families and special occasions. With seven studios and more than 250 school partners, it focuses on capturing milestones with care and creating lasting memories.

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