Job Description
Come and help us “build” our newest site located in Tempe, Arizona! We’re looking for an Office Coordinator to join the Consumer Engagement Center in our new North American contact center.
Our Consumer Engagement Center handles over 3 million queries each year across 6 global contact centers from LEGO fans in over 22 different countries. From building tips and advice on the latest sets, to troubleshooting and hunting down rare parts, we cover a huge range of topics, which makes every day totally different!
Once the office is fully operational, you will have the flexibility to work from home for up to two days per week as part of our Best of Both hybrid model. However, to be eligible for this exciting role, you must be able to commute to our Tempe, AZ office at least three days per week.
The Office Coordinator plays a crucial role in ensuring the smooth day-to-day operation of the CSE Tempe, AZ location. Responsibilities combine administrative, organizational, and interpersonal tasks.
Key roles and responsibilities:
Event Planning and Coordination: Planning and executing all aspects of department events, conferences, milestone celebrations, holiday parties, and team-building activities, both in the office and offsite.
Office Operations Management: Ensure the office environment is clean and functional by coordinating office service requests. Ordering and managing office supplies and asset / equipment management.
Recruitment and Onboarding Support: Manage administrative aspects of recruitment and support the onboarding process of new employees.
Communication and Coordination: Represent AMS CSE in global projects and events. Act as a point of contact between other departments and CSE. Act as point of contact between management, employees and external parties. Disseminating information to team members and departments. Handling employee inquiries and assisting with problem resolution.
Financial and Budgetary Tasks: Financial administration for the department including budget management, invoicing, expense processing, creating purchases orders, and vendor management.
Administrative Support: Managing office schedules, meetings and appointments. Preparing documents, reports and presentations. Maintaining and organizing filing systems (physical and digital).
Problem Solving and Adaptability: Addressing unexpected challenges promptly and adapting to changing priorities.
Payroll Support
Play your part in our team succeeding
Our consumers depend on us to deliver consistent and reliable service across all channels of communication. As the Office Coordinator, you will play a critical role in ensuring every LEGO® consumer receives excellent service. You will be a go-to-person for the department so it is important to prioritize tasks.
Do you have what it takes?
Experience in administrative roles
Strong organizational and time management skills
Excellent written and verbal communication
Advanced Microsoft Excel, Work, Outlook, Teams and PowerPoint skills
Ability to identify issues with clear understanding and empathy to resolve independently
Ability to work in a high-pace environment and meet deadlines
Additional details on this position
This position will be based in Tempe, AZ
Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model is a great example of how we live up to our ambition. This 3-day in the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.
The salary for this position has a range of $49,000 – $74,000 based on anticipated responsibilities, market benchmarks, and organizational constraints. The definitive compensation may vary in alignment with the selected candidate’s professional background, experience, operational needs and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here are some of what to expect:
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.
Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
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What We Do
We are the LEGO Group, the company behind the world’s most loved LEGO® bricks. Our brand name derived from the two Danish words Leg Godt, which mean “Play Well”.
We’ve been sparking imaginations and inspiring the builders of tomorrow since 1932. This is our mission and what motivates our colleagues around the world every day.
Today, we remain proudly family-owned with headquarters in Billund, Denmark. We have regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore, as well as 7 manufacturing facilities around the world.
These places are home to 28,000+ colleagues in everything from design and engineering to digital technology and marketing. Together we learn, imagine and build – creating play experiences that are sold in over 130 countries worldwide.
A purposeful and responsible global brand where creativity helps to inspire builders all around the world. Just imagine being part of that!
