CS IT Project Manager II

WHO WE ARE

KNAPP brings new technology to warehouse automation. 

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group across over 60 locations worldwide, shaping the future-oriented intralogistics industry, are dedicated to making complexity simple.

One of KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

WHAT YOU GET TO DO

The IT Project Manager II is responsible for the detailed preparation of the software solution concept, overseeing the implementation of the solution from design and implementation through testing and delivery. This position will work closely with the customers/clients, SW Consultants, commissioning, and developers to communicate, monitor and formulate solutions and detail scope, as well as map out specified requirements. This position directs all technical aspects of KNAPP’s Software Realization process in coordination with the applicable functional departments. Further, the IT Project Manager II will ensure that all tasks and job duties are completed within the project life cycle, offering support and guidance to other stakeholders as well as communicating project status and progress.

Essential Functions and Responsibilities: 

• Responsible for customer communication/clarification of details
• Reviews technical functional specifications
• Creates internal documents for project-executing departments
• Prepares test plans (factory tests, internal and customer-specific acceptance tests)
• Participates in Factory acceptance testing and internal testing
• Responsible for Systems Site implementation (potential development and/or provision of customer training, acceptance tests and resolving problems encountered at the site)
• Facilitates and addresses customer questions, integration, and interfacing issues 
• Coordinates, participates in, and plans meetings with the mechanical, hardware, and electrical engineers
• Provides support to the project-implementation departments (Planning, Development, Software Quality Assurance, Commissioning) 
• Ensures continuous updating of customer specific SW-documents
• Support Project Management
• Understands and reports to project stakeholders the impact of any deviations from the original scope of project to project stakeholders
• Coordinates customer projects with the software suppliers (KNAPP internal and external 3rd parties)
• Offer training/support and guidance to the new employees during their early employment period
• Improve planning documents through periodic revisions and compliance updates

WHAT YOU HAVE

• B.S. in Industrial Engineering, Computer Science, related discipline or equivalent combination of education and work experience 
• 2+ years of intralogistics automation software and process design experience 
• 4+ years of warehouse operation and automation experience (preferred)
• Intermediate level knowledge of intralogistics, automated storage systems and understanding of complex processes
• Intermediate level knowledge of intralogistics/automation software architecture (WMS, WCS, SRC), interface communication, programming, databases, and data structures
• Intermediate level knowledge of inventory strategies commonly deployed in the process of warehousing
• Intermediate level knowledge of picking technologies such as automated storage systems, goods-to-person, voice, PTL, A-frames, unit sorters and different methods of deployment of each technology
• Intermediate level understanding of system components of KNAPP Group (function, software, hardware)
• Intermediate level understanding of complex processes in the workflow of our customers
• Intermediate level understanding of what is required to integrate KNAPP system into the customer environment
• Reports SW related project status to the project management, senior leadership, and customers, tracking timelines for SW planning, SW development, testing, and commissioning
• Intermediate computer skills (MS Office, DevOps, KNAPP-internal tools)
• Intermediate level understanding of KANBAN and Agile methodology
• Language skills (English mandatory, another language beneficial) 

Working Conditions and Environment:

• Authorization to work in the U.S.
• Passport or ability to obtain passport
• Professional office etiquette is required at all times 
• Overtime (occasional) as required by work 
• Travel is required (up to 30%)
• Ability to travel by air both domestically (U.S.) and internationally (primarily to Austria and other parts of Europe, as well as Canada)
• Physical requirements may include sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting to 50 pounds

WHAT YOU WILL GET

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. 

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”