CS - HMI Group Lead (tsmc team2) - Hsinchu

Posted 3 Hours Ago
Be an Early Applicant
Hsinchu County, TWN
In-Office
Mid level
Hardware • Software • Semiconductor
The Role
Lead and manage an HMI operations team (≥10 people) to achieve KPIs, drive customer satisfaction with TSMC, handle escalations, lead CI/A3 projects, optimize processes, and develop organizational capability.
Summary Generated by Built In
Context

Coordinates and ensures execution of multiple activities which are specific as to goal and content. The activities require at least advanced vocational working and thinking level (experienced Bachelors).

The interaction with other teams requires a good understanding of the interfaces with other disciplines/parties.

Supervises work of ≥10 subordinates.

Requirements

Extensive experience in diverse work areas in field/operations management with proven working and thinking level.

Experienced in leading or influencing a team in a complex customer facing environment is preferred.

Bachelor’s degree in engineering related field is required and Masters Degree is preferred.

Seeking candidates with strong people skills and proven leadership ability to build and lead a high-performing team.

> 2 yeas experience for leader experience and welling to step to larger leader scope

ResponsibilitiesStrategy Implementation

Lead and drive the realization of planned results, monitor tsmc HC RD customer satisfaction, handle and/or monitor the handling of escalations, manage relationships with customers, monitor key performance indicators and take corrective measures if needed.

Business Optimization & Organizational Development

Indicates, analyses and advises on optimization opportunities. Delivers a contribution to the development of business-plans and decision-making processes for the appointed team. Contributes to the development and design of (improvement) projects. Evaluates work processes and proposes changes in organizationald design to management.

Handle and leading internal project A3 , CI.
Leading hot escalation and bring tool from down to up.

Decision making

Takes decisions of an operational nature. Operates within a light tactical business environment with a planning horizon of up to three months.

Operates within clear business-directions, relevant design principles and risk & compliance directives.

Leadership and output realization

Creates leadership, secures the achievement of relevant KPI’s and is responsible for: an on-time, correct and complete realization of all determined department objectives; operational HR management, a highly qualified workforce and performance management; an optimal organization structure for the department; the implementation of (change) (project) results.

Stakeholder management

Creates a relevant network of stakeholders of in- and external counterparts. Organizes an adequate feedback loop on achieved results and secures reliable business insights. Explains and convinces internal and external parties about chosen solutions, based on content-driven arguments.

Stakeholders are typically other Team Leaders of department heads.

Knowledge and information management

Keeps up with internal and external developments and ensures development, transfer and retention of knowledge and information, initiates new ways of working to optimize processes.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

Need to know more about applying for a job at ASML? Read our frequently asked questions.

Skills Required

  • Bachelor's degree in engineering related field
  • Master's degree
  • >2 years leadership experience (willing to expand to larger scope)
  • Extensive experience in field/operations management
  • Experience supervising 10 or more subordinates
  • Strong people skills and proven leadership ability
  • Experience leading or influencing teams in a complex customer-facing environment
  • Experience with A3 problem solving and Continuous Improvement (CI) projects

ASML Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ASML and has not been reviewed or approved by ASML.

  • Healthcare Strength Health coverage is broad and employer‑funded to a significant degree, with multiple plan options plus mental health and wellness resources. Complementary offerings like onsite/virtual care, HSA contributions, and a gym subsidy strengthen the overall medical package.
  • Parental & Family Support Family‑forming benefits include paid parental leave, adoption assistance, IVF coverage, and practical supports like lactation rooms and milk‑shipment for travel. These provisions indicate substantial caregiving support across life stages.
  • Leave & Time Off Breadth Paid time off can reach a high ceiling when combining vacation and company holidays, with accruals increasing by tenure. Flexible workplace policies and a vacation sell‑back option add usability to the time‑off program.

ASML Insights

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The Company
HQ: Veldhoven
34,760 Employees
Year Founded: 1984

What We Do

ASML is a high-tech company, headquartered in the Netherlands. We manufacture the complex lithography machines that chipmakers use to produce integrated circuits, or computer chips. Over 30 years, we have grown from a small startup into a multinational company with over 60 locations across Europe, Asia and the US. Behind ASML’s innovations are engineers who think ahead. The people who work at our company include some of the most creative minds in physics, electrical engineering, mathematics, chemistry, mechatronics, optics, mechanical engineering, computer science and software engineering. Because ASML spends more than €2 billion per year on R&D, our teams have the freedom, support and resources to experiment, test and push the boundaries of technology. They work in close-knit, multidisciplinary teams, listening to and learning from each other.

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