Drive filed XLD (Extra Long Down) into tangible solution and engage CS Central & local team to deliver and implement XLD solution package on systems through XLD strategic analysis reporting and product roadmap
Role and responsibilities
1) Taiwan all XLD cases input data quality management via weekly call with local team and XLD intake improvement roposal IRM process development & solution management
2) XLD Top-X issue data management and report update to the customer and management bi-weekly, wrap up bi-weekly XLD intake post follow up action to drive close loop XLD improvement action, then connect with WS PL to drive solution plan with Central
3) Lead Golden Package introduction and track field implementation, makes plans in cooperation with the customer to actively implement solutions it terms of Patches, FCA, FCO,s etc in order to optimize the machine performance. Also, need to work with WS PL/TL to remove blockers
4) Machine performance related XLD issues are being addressed and coordinated until solved to ensure that the machine performance target(s) criteria are met.
5) Recommends return of investments proposals for applicable solutions to site/customer POCs and share solution updates and content.
Education and experience
• Bachelor or Master of Science/ Engineering
• 2+ years of experiences as a 2nd Line Engineer (for internal candidates) or Lithography equipment (for external candidates).
• Project Handling skill
• Programming skill in excel/power BI
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills:
•Insight database knowledge.
•Good understanding of performance indicators and filter criteria’s.
•Basic knowledge of basic Windows tooling (Excel, PowerPoint)
•Good skill of Power BI and Python development and creation
•Good Communication and stakeholder management skills
Other information
Diversity & Inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
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Top Skills
What We Do
ASML is a high-tech company, headquartered in the Netherlands. We manufacture the complex lithography machines that chipmakers use to produce integrated circuits, or computer chips. Over 30 years, we have grown from a small startup into a multinational company with over 60 locations across Europe, Asia and the US. Behind ASML’s innovations are engineers who think ahead. The people who work at our company include some of the most creative minds in physics, electrical engineering, mathematics, chemistry, mechatronics, optics, mechanical engineering, computer science and software engineering. Because ASML spends more than €2 billion per year on R&D, our teams have the freedom, support and resources to experiment, test and push the boundaries of technology. They work in close-knit, multidisciplinary teams, listening to and learning from each other.
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