Location: Helena MT, Portland OR, or Seattle WA.
Full-Time Position
Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.
Are you ready to make your next career move to join our team and support your local territory as our Billing Coordinator for KONE?
Do you enjoy working in a fast-paced environment?
Are you able to collaborate with all levels of the organization to achieve business goals?
Have you developed a proficiency with office management tools (e.g. Microsoft Office Suite, SAP, etc.)?
Do you have a customer service mindset?
Have your organizational skills supported colleagues in their responsibilities?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
As our Billing Coordinator, you will interface with Shared Services, Service Work Order Team (SWOT) to maintain compliance to customer agreed upon contractual invoicing requirements; SAP orders need to contain accurate customer Work Order numbers and need to ensure that special invoice delivery methods are properly noted prior to removing Billing Blocks and invoicing.
You will also, manage Non-Quoted Repair (NQR) special billing requirements (for example, special billing rates (Stated Rates and Discounts), Certified Payroll, Insurance, invoice deliver methods, lien waivers based on contractual requirements).
You will also, analyze Non-Quoted Repair (NQR) Service Orders: time of call, scope of work performed, Contract Type, repetitive occurrences and non-contract repairs in detail to identify orders requiring further review with management prior to removing Billing Blocks in SAP Transactions ZVDMR and ZDMR.
You will collaborate with all key stakeholders, such as Service leaders, Service Sales, and technicians, during maintenance and repair projects. This includes coordinating with customers.
You will bring 2+ years of relevant customer service expertise, ideally within the building services industry, and an appetite for learning an exciting and new field.
About KONEAt KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.
We hire individuals who value culture because we believe culture drives innovation.
We value your authentic self.
Collaborative, creative, and supportive work environment.
Passionate about safety, quality, and innovation
We care about the communities where we live and work.
Just some of our many benefits include:
Competitive salary
Flexible work schedule
Opportunities to learn and grow
401K Employer Match
401k Employer Non-elective Contribution
Well-being Program
Medical, Prescription, Dental and Vision Insurance
Digital Health Solutions & Telehealth
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Employee Family Assistance Program (EFAP)
Family & Medical Leave
Parental Leave
Leave to Care for a Domestic Partner
Paid Time Off & Holidays
Company Paid Life and AD&D Insurance
Supplemental Life and AD&D Insurance
Company Paid Short-term and Long-term Disability
Buy-Up Long-term Disability
Critical Illness Insurance
Hospital Indemnity & Accident Insurance
Identity Theft Protection
Legal Insurance
KONE Credit Union
Tuition Reimbursement
Commuter Benefits
The hiring range for this role in Helena, MT location is $52,100 – $68,355. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
We will also consider candidates in the following areas. Below are the different ranges applicable to those locations:
Portland, OR area hiring range: $58,600 – $76,965.
Variable Compensation
KONE Annual Bonus plan at 5% Target Incentive (50/50) based on achievement of company goals and individual goals.
Come share your passion and energy to make a positive impact at KONE for our customers and your career!
*Beware of Recruitment Scams!*
KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Read more on www.kone.com/en/careers/
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
