Cruise Support Executive

Posted 3 Days Ago
Be an Early Applicant
Miami, FL, USA
In-Office
Entry level
Energy
The Role
Support global Cruise & Energy Transition commercial operations by coordinating across teams, managing customer accounts, maintaining dashboards and reports, analyzing performance and trends, supporting contracts/bids/RFPs, validating invoices, tracking claims, and preparing customer reviews and presentations to improve processes and efficiency.
Summary Generated by Built In
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
 

 

Cruise Support Executive

Miami, FL

At World Fuel, we help power global transportation through innovative energy, fuel, and logistics solutions. Our Cruise & Energy Transition team supports some of the world's leading cruise operators, helping them navigate an evolving energy landscape while delivering exceptional service worldwide.

About the Role

We are seeking a highly organized and analytical Cruise Support Executive to support our global Cruise & Energy Transition business. In this role, you will work closely with Sales, Trading, Operations, Finance, and Technical teams to help manage customer accounts, analyze performance, support commercial agreements, and drive operational excellence.

This is an excellent opportunity for someone looking to build a career in commercial operations, trading, or the marine energy industry.

What You'll Do
  • Support the Cruise Sales and Trading teams in managing a global portfolio of cruise customers.
  • Coordinate across Operations, Finance, Technical, Supply, and Claims teams to ensure seamless customer delivery.
  • Maintain dashboards and reports tracking volumes, margins, contract performance, and demand forecasts.
  • Analyze data to identify trends, opportunities, and process improvements.
  • Support customer contracts, bids, tenders, and RFP processes.
  • Validate invoices and help resolve billing discrepancies.
  • Track and coordinate customer claims through resolution.
  • Assist in preparing Quarterly Business Reviews (QBRs) and customer presentations.
  • Identify opportunities to improve processes, reporting, and operational efficiency.
What We're Looking For

Required

  • Bachelor's degree in Business, Finance, Economics, Supply Chain, Maritime Studies, or a related field.
  • Strong analytical and problem-solving skills.
  • Advanced Excel and Microsoft Office proficiency.
  • Excellent communication and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred

  • Experience or internships in logistics, marine, energy, transportation, or commercial support environments.
  • Exposure to contracts, invoicing, tenders, claims, or performance reporting.
  • Interest in the cruise, marine fuel, or energy sectors.
Why Join Us?

This role provides direct exposure to:

  • Global cruise account management
  • Marine fuel trading and commercial operations
  • Customer relationship management
  • Business analytics and performance reporting
  • Energy transition initiatives within the maritime sector

Successful candidates may progress into roles such as:

  • Junior Sales Trader
  • Sales Trader
  • Senior Sales Trader

If you're looking to build a commercial career with a global industry leader, we'd love to hear from you.

#WFS

#LI-TB3

World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

 

World Fuel Services, Inc.

Skills Required

  • Bachelor's degree in Business, Finance, Economics, Supply Chain, Maritime Studies, or related field
  • Strong analytical and problem-solving skills
  • Advanced Excel proficiency
  • Microsoft Office proficiency
  • Excellent communication and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience or internships in logistics, marine, energy, transportation, or commercial support environments
  • Exposure to contracts, invoicing, tenders, claims, or performance reporting
  • Interest in the cruise, marine fuel, or energy sectors
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The Company
HQ: Miami, FL
5,028 Employees

What We Do

Headquartered in Miami, Florida, World Kinect Corporation (NYSE: WKC) is a leading global energy management company, offering a broad suite of solutions across the energy product spectrum. In addition to our core energy and fuel offerings to customers in the transportation sector, we provide advisory services, sustainability and renewable energy solutions, as well as supply fulfillment for natural gas and power. We continue to focus on advancing the energy transition to lower carbon alternatives through expanding our portfolio of energy solutions and providing customers with greater access to sustainably sourced energy. For more information, visit https://corp.worldkinect.com.

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