CRSO National Account Manager

Company
Federal Reserve Bank of Chicago
The National Account Manager is responsible for leading a remote national sales team to retain and generate sales revenue for checks, ACH, book entry, funds, electronic access and non-cash price services to achieve revenue and strategic goals. In this role, you will directly manage assigned accounts. Plan, direct, and implement various sales and customer efforts across the team. The level of work required is considered advanced and manager must be able to work under minimal supervision.
Your Responsibilities:

• Trains, supervises, establishes goals and provides guidance to staff; evaluates staff performance and creates development plans; recommends staff for promotion and salary actions
• Leads/participates in high impact/priority workgroups
• Manages internal and external stakeholder relationships from analysts to senior executives
• May use influence and expertise to drive policy and procedure decisions
• Sales Manages the sales team to promote and sell new and existing products and services to achieve System sales objectives
• Ensures team maintains an integrated and coordinated calling program that includes effectively communicating with customers and documenting these interactions
• Evaluates qualitative sales input to support product development and market research initiatives Identifies and communicates opportunities for strategic improvements in services/products or the quality of service based on customer interactions
• Responsible for meeting individual sales, revenue and strategic goals for assigned accounts
• Develops comprehensive sales and marketing plan for assigned accounts to meet FRFS and customer strategic goals and address competitive environment in conjunction with National Account Director

Your Background:

• Bachelor's degree or equivalent experience 7 or more years of relevant work experience
• Independent thinking and decision-making abilities
• Excellent organizational and time management skills
• Must be able to effectively manage multiple initiatives simultaneously and deliver superior results
• Possess and apply advanced knowledge of principles and practices of sales management to the completion of assignments
• Strong knowledge of the Federal Reserve System and the products, services, practices and procedures of the FR Financial Services
• Possess a high level of product knowledge, and awareness of competitive forces within the banking industry
• Ability to work collaboratively to accomplish the goals and objectives of the System and CRSO
• Excellent written and verbal communication skills
• Valid driver's license
• Up to 40%-60% travel required

What We Offer:

• Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria

• A continuous learning environment with opportunities to gain new skills and grow your career.

Additional Requirements:

• This position may be remote or hybrid, requiring a minimum of two days per week in office based on geographic location.

• As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

• This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Sales/Marketing
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.
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